MA/Office Manager

CITY OF HOPE HOSPICE, INC.; Rosemead (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

CITY OF HOPE HOSPICE, INC. is seeking skilled Medical Assistants to provide exceptional patient care in a primary care setting. You will prepare patients for exams, assist healthcare providers, and perform essential administrative tasks. This role plays a vital part in enhancing the patient experience through quality interactions and effective management of clinical responsibilities.

Qualifications

• Completion of an accredited medical assisting program.
• Minimum 3 years of experience in a healthcare management role preferred.

Responsibilities

• Prepare patients for examination and assist with procedures.
• Schedule appointments and manage patient flow.
• Supervise and support clinical and administrative staff.

Skills

Strong communication

Multitasking

Proficient in EMR systems

Education

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

CPR certification

Job description

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Direct message the job poster from FEELWELL PRIMARY CARE, INC.

The Medical Assistant (MA) plays a vital role in supporting the clinical team in a primary care setting. They assist with patient care, administrative tasks, and medical procedures under the supervision of a licensed healthcare provider to ensure a smooth, efficient, and patient-centered experience.

Key Responsibilities:

• Prepare patients for examination by taking vital signs, recording medical history, and ensuring accurate documentation in the EMR.
• Assist providers with examinations and procedures.
• Administer medications and immunizations as directed by the provider.
• Perform routine laboratory tests and phlebotomy as needed.
• Maintain cleanliness and organization of exam rooms and clinical areas.
• Communicate with patients regarding test results, medication instructions, and follow-up care.
• Schedule appointments, manage patient flow, and perform front-office duties as required.
• Comply with HIPAA regulations and maintain strict patient confidentiality.

Qualifications:

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Completion of an accredited medical assisting program.
• CPR certification required.
• Strong communication and multitasking skills.
• Proficient in using EMR systems (e.g., Practice Fusion, Epic, or similar).

Practice Manager – Primary Care

Job Summary:

The Practice Manager oversees the daily operations of the primary care clinic, ensuring the delivery of high-quality patient care and efficient business practices. They supervise staff, manage budgets, coordinate schedules, and implement policies that enhance performance and patient satisfaction.

Key Responsibilities:

• Supervise and support clinical and administrative staff, including medical assistants and front desk personnel.
• Oversee scheduling, billing, inventory, compliance, and overall clinic workflows.
• Develop and implement policies, procedures, and performance standards.
• Ensure adherence to regulatory requirements, including OSHA, HIPAA, and accreditation standards.
• Manage clinic budgets, vendor contracts, and purchasing decisions.
• Facilitate staff training and professional development.
• Address patient concerns and resolve operational issues promptly.
• Collaborate with providers and owners to optimize service delivery and business growth.

Qualifications:

• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Minimum 3 years of experience in a healthcare management role.
• Knowledge of EMR systems, billing processes, and insurance claims.
• Strong leadership, organizational, and interpersonal skills.
• Bilingual abilities are a plus (depending on patient population).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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