MA - Medical Assistant - Medical Group Float Pool * Days - 20hrs/wk

University of Michigan Health-West; Wyoming (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established healthcare provider is seeking a dedicated Medical Assistant to join their dynamic Float Pool team. This role offers the unique opportunity to work across various locations, adapting to diverse patient needs and clinical environments. As a Medical Assistant, you will perform vital administrative and clinical tasks, ensuring patients receive the highest level of care. Your responsibilities will include managing medical records, assisting with examinations, and administering medications under supervision. If you are a compassionate individual with strong interpersonal skills and a commitment to patient care, this position could be the perfect fit for you, providing a fulfilling career in a supportive and innovative healthcare setting.

Qualifications

• High school diploma or GED and current Medical Assistant certification required.
• Basic Life Support certification is necessary for Urgent Care.

Responsibilities

• Perform administrative and clinical duties to care for patients in an ambulatory setting.
• Assist physicians during examinations and maintain medical records.

Skills

Interpersonal skills

Communication skills

Medical equipment operation

Infection prevention knowledge

Organizational skills

Cultural sensitivity

Computer skills

Education

High school degree or GED

Certification as Medical Assistant

Basic Life Support (BLS)

Job description

MA - Medical Assistant - Medical Group Float Pool * Days - 20hrs/wk

Requisition #: req9079

Shift: Days
FTE status: 0.5
On-call: No
Weekends: No

The nature of the Medical Group Float Pool department is to support various locations within the UMH-West Medical Group. Employees are required to work at different locations and are assigned based on the staffing needs. There are some occasions when the employee could move from one site to another in the same day. Employees will also learn and retain different processes and preferences based on each location, providers, and specialties.

General Summary:

Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting. Administrative duties include maintaining medical records, handling patient calls, and completing forms. Clinical duties include measuring and recording vital signs and medical histories, preparing patients for examination, and administering medications as directed by physician or advance practice providers. The Medical Assistant plays an integral role in the care team model.

Requirements:

• Excellent interpersonal skills and ability to effectively work with the medical team
• Ability to effectively communicate with patients and staff while demonstrating a high degree of diplomacy and tact
• Ability to operate medical equipment safely and correctly
• Knowledge of infection prevention & control standards and practices
• Flexible, organized and able to function under stressful situations
• Ability to understand, interpret and apply instructions, guidelines and procedures
• Culturally sensitive and able to work with ethnically diverse patient populations
• Ability to prioritize and work on multiple tasks
• Intermediate experience with computers and information systems

Qualifications

• High school degree (or GED) required.
• Current Certification as Medical Assistant required.
• Basic Life Support (BLS) required for Urgent Care and preferred for all other departments.
• Previous experience as Medical Assistant preferred.

Essential Functions and Responsibilities:

• Ensures all relevant reports, tests results, labs and correspondence are available prior to the patient’s appointment.
• Escorts patients to exam room, interviews patients, measures vital signs and documents all information in patient’s medical record.
• Reviews patient’s medical record to determine needed services and whether referrals are in process or have been completed since last visit.
• Assists physician or advanced practice providers during examination or procedure.
• Provides patient with information and instructions as authorized by physician or advanced practice provider.
• Keeps exam room stocked with adequate medical supplies, maintains instruments and prepares them for sterilization and storage.
• Provides clerical support which may include completing forms/requisitions, answering phones, sending/receiving medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Cleans rooms between patient visits in accordance with infection prevention and control standards.
• Administers medications and immunizations under authorization and supervision of physicians and/or advanced practice providers.
• Processes messages from patients and front office staff to physicians and advanced practice providers.
• Processes messages and call backs to patients, medical offices, and pharmacies.
• Processes medication refills according to protocols.
• Maintains all logs and required checks (i.e. refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge etc.)
• Performs EKG’s and simple (CLIA waived testing) medical office laboratory and screening tests.
• Collects and processes blood samples and other non-blood specimens for the diagnosis, treatment and prevention of disease.
• Participates in process improvement activities to enhance patient care and service.
• Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.