M365 Copilot Advanced Solutions Architect

Kroger Co.; Blue Ash (OH); On-site; USD 150,000 - 190,000; Full time

Job summary

Kroger Co. is seeking an M365 Copilot Advanced Solutions Architect to lead design, deployment, and integration of Copilot and AI-driven solutions across the enterprise.

You will partner with AI Enablement to translate business objectives into secure, scalable, compliant implementations delivering measurable ROI. Responsibilities include owning tenant-level Copilot configuration, licensing, security, data boundaries, enterprise integrations, and API design for AI-enabled workflows.

Qualifications

• Bachelor's degree in computer science or a related technical field.
• High School Diploma or GED.
• Experience integrating open source technologies in high-volume production environments; strong Agile knowledge.
• 10+ years in software or infrastructure development with design patterns and architecture.
• 5+ years leading delivery of complex software/automation systems.
• Proven ability to deliver omnichannel experiences and drive value.

Responsibilities

• Develop the overall software and deployment architecture across teams within a domain.
• Partner with engineering staff to deliver solutions.
• Collaborate with 3rd party vendors to integrate capabilities as needed.
• Lead design reviews and maintain architectural diagrams and specs.
• Present to engineers and product management to drive decisions.
• Mentor engineers on software development and architecture.
• Promote reuse of intellectual capital and components.
• Contribute to Solutions Architecture Community of Practice.
• Ensure essential job functions with reasonable accommodation.

Skills

Leadership

Stakeholder management

Communication

Mentoring

Architectural design

Change management

Education

Bachelor's degree in computer science or related field

High School Diploma or GED

Master's degree in computer science or related field

Tools

Microsoft 365 Copilot

Azure

GCP

Power Platform

Copilot Studio

Microsoft Purview

Microsoft 365

Teams

SharePoint Online

OneDrive for Business

Job description

The M365 Copilot Advanced Solutions Architect serves as a strategic advisor and technical authority, leading the design, deployment, and integration of Microsoft 365 Copilot and AI driven solutions across the enterprise. As a member of the AI Associate Productivity Tooling Team, this role partners with the AI Enablement Team to drive AI adoption and change enablement by translating business objectives into secure, scalable, and compliant solutions that deliver measurable business value and ROI.

The role is responsible for leading the design, deployment, and ongoing management of Microsoft 365 Copilot capabilities, including Copilot Chat, Copilot Agents, and Copilot Studio, ensuring solutions are secure, scalable, and aligned to enterprise standards. This position partners closely with business and technical stakeholders to drive Copilot adoption, enabling sustained usage, measurable business value, and successful outcomes. Responsibilities include owning tenant‑level Copilot configuration such as licensing, security controls, data boundaries, and enterprise integrations, as well as designing and integrating APIs and enterprise systems into AI‑enabled workflows. The role leads Copilot adoption programs through readiness assessments and phased rollouts, serves as the primary technical liaison across IT teams and partners, facilitates workshops and architecture reviews focused on responsible AI and governance, strengthens compliance using Microsoft Purview capabilities.

Role will act as an escalation point for performance and reliability issues, and mentors team members to continuously improve standards, processes, and operational maturity.

While the primary focus remains on M365 Copilot and Power Platform, the expectation is to demonstrate strong expertise in Generative AI, AI Integration, Prompt engineering, Ethical AI, Natural Language Processing (NLP), Machine Learning (ML), Model fine‑tuning, AI Observabil

RESPONSIBILITIES

Develop the overall software & deployment architecture of application solutions across teams within a single domain

• Partner with engineering staff to deliver solutions
• Partner with 3rd party vendors to integrate capabilities as required by the solution under development
• Partner with Senior Solutions Architects during large, cross-functional project discovery to develop high level architecture and design
• Lead architectural design reviews as required
• Draft, review and maintain architectural diagrams, interface specifications and other architectural artifacts as required by the delivery teams to clearly communicate the needs of the solution under development
• Interact with/present to engineering and product management with the presence to influence and drive the decision makers to a solution
• Identify technology overlaps and gaps and inform Senior Solutions Architecture staff
• Assess emerging technologies and make appropriate recommendations based on business needs
• Mentor engineering team members in software development and architectural principles, patterns, processes and practices
• Promote the capture and reuse of intellectual capital, including code objects and components
• Contribute to Solutions Architecture Community of Practice
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

Bachelors Degree computer science or in another related technical field

High School Diploma or GED

Any experience integrating open source technologies in high volume production environments and strong knowledge of agile methodology

5+ years of experience taking a lead role in the successful delivery of complex software and automation systems

10+ years of experience in software or infrastructure development domain with emphasis on utilizing design patterns and architectural principles to ensure the timely delivery of quality solutions

Proven knowledge of technology to support omnichannel experiences

Demonstrated written, oral and presentation/public speaking communication skills; demonstrated interpersonal skills with an ability to communicate/work effectively with diverse groups of people

Proven delivery of innovative results in previous roles and strong knowledge of industry trends and industry competition

Demonstrated capability to build, mentor and maintain an inclusive teambased environment

Proven knowledge of serviceoriented architecture/Cloud

Desired

Masters Degree computer science, information systems, or related technical field

Any experience developing React, Swift (native iOS), Kotlin (native Android)

Any experience developing/designing a scalable microservices architecture in Go, Java & Node.js

Any experience developing and/or architecting public cloudhosted backend services with Azure and/or GCP

3+ years of experience working on high volume, Internet scale solutions

5+ years of experience in designing eCommerce applications

7+ years of experience in IT with deep focus on Microsoft 365 and Azure.

Microsoft 365 Copilot implementation experience (readiness, pilots, value measurement), including at least 1 year of handson experience deploying and supporting Copilot Studio Agents in production experience deploying and supporting Copilot Studio Agents in production bsp;Demonstrated experience leading organizational change management (OCM) or technology transformation initiatives to drive successful enterprise adoption of new platforms and ways of working.

Strong proficiency with the Microsoft Power Platform, including Power Automate, Power Apps, and Power BI.

Deep working knowledge of Microsoft Teams, SharePoint Online, and OneDrive for Business.

Experience implementing governance and compliance controls using Microsoft Purview, Data Loss Prevention (DLP), and eDiscovery.

Demonstrated commitment to staying current with Microsoft technologies and industry trends to drive continuous innovation.

Excellent communication and collaboration skills to work effectively with technical and nontechnical teams.

Strong problemsolving skills and a proactive approach to identifying and addressing challenges.

Any Microsoft or Technical certifications are a positive and should be noted, especially related to the core technology stack of M365.