M365 Cloud Ops & Automation Specialist

Take2 Consulting, LLC

Vienna (VA)

Hybrid

USD 90,000 - 120,000

Full time

14 days+

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Job summary

Take2 Consulting, LLC is seeking a Cloud Operations Specialist/Analyst–Level 3 to oversee day-to-day administration, support, and automation across Microsoft 365 services in a hybrid Vienna, VA environment.

You will manage Exchange Online, SharePoint Online, Teams, OneDrive, and Power Platform; handle Azure AD, Intune, Autopilot, and device provisioning; and partner with internal teams and external vendors to ensure secure, reliable cloud operations while driving governance, compliance, and

Qualifications

Bachelor's degree required or equivalent combination of certifications and 3–8 years of related experience.

Responsibilities

Administer and maintain the Microsoft 365 tenant including Exchange Online, SharePoint Online, Teams, OneDrive, and Power Platform services.
Manage user provisioning, licensing, group policies, and permissions across the M365 environment.
Monitor service health, perform proactive maintenance, and implement platform updates and improvements.
Support SharePoint site architecture, intranet operations, and knowledge base maintenance.
Administer Microsoft Entra ID (Azure AD) including user lifecycle, conditional access policies, SSO configurations, and MFA enforcement.
Manage device lifecycle from procurement through deployment, configuration, and decommission using Microsoft Intune and Autopilot.
Maintain device compliance policies, configuration profiles, and security baselines across Windows and mobile endpoints.
Coordinate hardware procurement, asset inventory, and vendor relationships for device supply chain.
Ensure endpoint security posture is aligned with organizational compliance and IT governance standards.
Serve as a Tier 2 escalation point for cloud platform and endpoint issues, resolving complex user-impacting problems efficiently.
Support employee onboarding technology experience including M365 provisioning, device setup, and application access.
Contribute to the maintenance of SOPs, runbooks, and knowledge base documentation for all operational procedures.
Coordinate with external managed service vendors and technology partners on incident resolution and service delivery.
Track and report on service metrics, ticket trends, and operational performance.
Adopt and operationalize automation solutions deployed by the Technology Delivery team to streamline cloud operations workflows.
Identify manual, repetitive processes and elevate automation opportunities to the Solution.
Contribute to audit readiness, compliance documentation, and access reviews.