M/I Title Escrow Assistant

M/I Homes, Inc.; Minneapolis (MN); On-site; Full time

Job summary

A leading company in homebuilding seeks an Escrow Assistant to provide administrative support to Escrow Officers. Responsibilities include handling customer inquiries, preparing closing documents, and assisting with various administrative tasks. Ideal candidates will have strong customer service skills and administrative experience.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Options

Profit Sharing

Employee Stock Purchase

Home Purchase Plans

Qualifications

• Strong customer service orientation and good verbal/written communication skills.
• General administrative abilities including typing, filing, and use of office equipment.

Responsibilities

• Provide general administrative support for Escrow Officers.
• Perform tasks of the Escrow Receptionist and assist with customer inquiries.
• Prepare and ship closing packages and ensure accuracy of documents.

Skills

Customer Service

Communication

Administrative Abilities

Education

High School Graduate

Some College Preferred

Job description

2 days ago Be among the first 25 applicants

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation's leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary

Provide general administrative support for the Escrow Officers. Will perform routine office duties and assigned tasks as required, as well as answering phones.

Hourly Rate: $22.60 - $30.50 per hour, depending on experience and qualifications. This position is non-exempt and eligible for overtime pay for all hours worked in a workweek over 40.

Duties And Responsibilities

• Perform all tasks of the Escrow Receptionist
• Prepare and send opening letters and "thank you" acknowledgements to all parties
• Order title commitments and distribute to all parties
• Order and update payoff/assumption statements as requested
• Prepare receipts for all funds received from Customers and/or lenders
• Order wire transfers and provide wiring instructions
• Clear title requirements
• Prepare loan packages for return to lender
• Assist branch manager with administrative tasks as requested
• Receive builder report, order survey, contact the lender, obtain hazard insurance, enter basic order information on automated system, obtain HOA information, help schedule, and coordinate times for closings
• Prepare copies for disbursement and closing transmittals
• Assist Closer/Escrow Officer with final policy disbursement, as directed
• Monitor required inspection information
• On a limited basis, answer Customers' questions and/or telephone calls concerning the administrative process of the parties' transactions; and answer real estate agents' questions and/or telephone calls concerning the status of their pending files
• Cancel files according to office procedure
• In addition to the above duties, the escrow assistant may have post-closing job responsibilities:
• Assist with pre-closing files: Ensure all information is accurate and matches the original Purchase Contract, e.g., zip codes, property address, spelling of names, marital status of buyers, reading Surveys for encroachments, if any, etc.
• Prepare and ship closing packages: Ensure that each package is complete and properly signed by all parties.
• Prepare documents for recording in different Counties: Ensure that documents sent for recording fulfill not only the Recording Regulations, but also the Lenders'.
• Prepare both Loan and Owners' Policies and mail them out
• Prepare endorsements to Policy, when applicable.
• Responsible for whereabouts of closing files
• Assist Branch Manager with administrative tasks.
• Customer Service - Handle calls from lenders, buyers, attorneys, realtors, insurance companies, and others daily.

Requirements

Minimum Education Experience: High School graduate, some college preferred. Prior title experience helpful but not required.

Skills And Abilities: Strong customer service orientation, good verbal and written communication skills, and general administrative abilities including typing, filing, and use of computer, calculator, copier, and facsimile machines. Must be quick thinking and able to work in a fast-paced environment.

Work Conditions And Physical Requirements: Schedule may require later hours occasionally.

Benefits: M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and holidays, paid parental leave, 401(k) options, profit sharing, employee stock purchase, home purchase plans, and more.

We are committed to attracting, developing, and retaining talent that reflects our community. We are an EEO/AA employer, maintain a drug-free workplace, and perform pre-employment substance abuse testing.