M Club Attendant - AM Shifts

Marriott Orlando Downtown; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

The Marriott Orlando Downtown is seeking an M Club Attendant to deliver exceptional service in a fast-paced environment. This role involves assisting guests, preparing tables, and maintaining cleanliness while providing a high-quality dining experience. Apply today to join a dynamic team committed to guest satisfaction.

Qualifications

• Must be knowledgeable about menu items and preparation methods.
• Ability to lift and move up to 20 pounds.
• Experience in dining service is beneficial.

Responsibilities

• Ensure tables are set and assist with dining service.
• Deliver items to guests and maintain cleanliness.
• Follow safety protocols and maintain a secure environment.

Skills

Attention to detail

Customer service

Teamwork

Job description

This position is based in Orlando, Florida.

The Marriott Orlando Downtown Hotel in Orlando, FL is searching for aM Club Attendant to join our team. Located in the Creative Village in downtown Orlando, the hotel has 297 guest rooms with views of the downtown Orlando Skyline. This great full-service Marriott Hotel has 15 meeting rooms with 15,992 sq. ft of space, an onsite Starbucks, Shade Bar and Grill, Fitness Center, and Outdoor Pool.

Job description:

• Ensures that tables are properly set with clean and sparkling tableware.
• Assist Servers, Host/Hostess and Manager in all aspects of the dining experience
• Seat guests in absence of Host/Hostess.
• Have knowledge of all menu items, garnishes, contents and preparation methods.
• Deliver entrees to table, ensuring placement in front of appropriate guest.
• Assist guests regarding menu items in an informative and helpful way.
• Fill and refill water glasses when needed.
• Assist servers in clearing tables during service.
• Bus tables ensuring removed dinnerware is stacked safely on side station tray.
• Ensure the proper set up and cleanliness of all side stations in the outlet, including bringing filled trays to the utility.
• Clean debris from tables, floors, chairs and side stations throughout shift, using proper cloths and sanitizer.
• Stock side stations with proper amounts of silverware, glasses, cups, folded napkins, etc.
• Complete end of day side work.
• Follow company and department safety and security policies and procedures to promote a clean, safe, and secure environment including:
  • Safe operation and storage of tools, equipment, and machines.
  • Follow Hazardous Material Management Program.
  • Use proper equipment, wear appropriate personal protective clothing (PPE).
  • Use the Lockout/Tag-out system before performing any maintenance work.
  • Use correct lifting procedures, as necessary, to avoid injury.

Work Environment / Physical Demands:

• Standing during majority of shift
• Regularly required to lift, reach with hands and arms, use fingers (keyboard etc.) to handle or feel.
• Lifting requirements of up to 20 pounds.
• Use of the telephone (hearing & speaking)
• Working in café/kitchen on tiled flooring; kitchen conditions may be hot; floor may be slippery (appropriate footwear required)
• Direct contact with guests, managers and employees.

Work Location:

Marriott Orlando Downtown Hotel - 400 West Livingston Street, Orlando, FL. 32801

The Marriott Orlando Downtown Hotel is an Equal Opportunity Employer