LVN Intake Navigator

UnitedHealth Group; Brownsville (TX); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

WellMed, part of the Optum family, is seeking a licensed LVN/LPN to provide clinical nursing care under the direction of physicians and RNs in a clinic setting. A $1,000 sign-on bonus for external candidates is offered along with comprehensive benefits and a commitment to patient care.

You will perform injections, phlebotomy, EKGs, and patient education while coordinating care with providers, ensuring HIPAA compliance, and maintaining infection control standards.

Qualifications

• High school diploma or GED.
• Current and unrestricted State Vocational/Practical Nursing license.
• Current BLS certification.
• Knowledge of medical terminology and medical office procedures.
• Proficient computer skills to work efficiently with electronic medical records.
• Effective listening and communication skills; proper use of grammar and spelling.
• Ability to react calmly and effectively in emergency situations.
• Ability to perform medical procedures, give injections and perform phlebotomy.
• Ability to establish and maintain effective working relationship with providers/staff, patients, and the community.
• Good communication and customer service skills.
• IV certification must be obtained if required by clinic.
• Tuberculosis screening and immunity proof via lab confirmation or vaccination.

Responsibilities

• Performs nursing duties within the LVN/LPN scope (injections, medications, EKGs, phlebotomy).
• Implements education plans for patients and families.
• Coordinates patient care as directed by providers, RNs, and policies.
• Documents chief complaint and rooms patients according to policy and procedures.
• Telephonically obtains information on chief complaint and relays to provider.
• Collects data and assesses patient response to treatment; communicates findings to the provider.
• Records patient assessment in the medical record accurately and timely.
• Reviews patient records prior to visits and reports relevant information to the provider/RN.
• Ensures patient confidentiality (HIPAA) and maintains a safe environment.
• Organizes exam/treatment rooms; stocks, cleans, and sterilizes instruments.
• Follows infection control precautions and lab policies; collects samples as needed.
• Manages medication refills per approved protocols; IV therapy if certified.
• Performs other related duties as assigned.

Skills

Medical terminology

EMR software

Effective listening

Emergency response

Customer service

Injections & phlebotomy

Team coordination

Education

State LVN/LPN license

Current BLS certification

Tools

EMR systems

Job description

$1,000 Sign on Bonus for External Candidates

Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together.

Under the direction of providers (defined as an MD, DO, DPM, NP or PA) or RNs, the LVN/LPN provides clinical support functions and professional nursing care to patients using established standards of clinical nursing care and procedures approved by WellMed and applicable state board of nursing. Is an active member of the health care team to assess patients' needs, provide input into the plan of care and implement prescribed interventions.

Primary Responsibilities:

• Performs all nursing duties within the scope of a Licensed Vocational/Practical Nurse (procedures, injections, medication administration, EKGs, phlebotomy) as determined by the applicable State Board of Nursing
• Participates in implementing established education plans for patients and their families with common health problems and well defined health learning needs
• Coordinates patient care as directed by providers, RNs, and policies, including referrals, transition visits, medications, procedures and follow up
• Documents chief complaint and rooms patients according to policy and procedures, prepares patient for examination
• Telephonically obtains information on chief complaint and symptoms and accurately relays information to provider
• Collects data and performs 'focused' nursing assessment of patients; assists in the evaluation of a patient's response to treatment and identifies patient's needs; communicates findings to the provider
• Records patient assessment and care in the medical record in an accurate and timely manner
• Reviews the patient record, chart, reports (including laboratory and x-ray), and other pertinent information for patients prior to being seen by the provider and reports relevant information to the provider and/or RN
• Provides a safe environment (OSHA standards) for patients and staff in the clinic
• Ensures patient confidentiality (HIPAA) at all times and treats patients with courtesy and respect
• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
• Practices standard infection control precautions
• Ensures medication management follows policies and procedures; appropriately documents medications & immunizations in patient records
• Follows laboratory management polices & procedures and CLIA standards; collects lab samples and ensures proper labeling
• Fulfills medication refill requests following approved protocols
• If certified in IV therapy; starts peripheral lines, monitors and adjusts flow rates, prime IV lines, changes dressing on IV sites (if needed) and discontinues venous lines
• Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or GED
• Current and unrestricted State Vocational/Practical Nursing license
• Current BLS certification
• Knowledge of medical terminology and medical office procedures
• Proficient computer skills to work efficiently with electronic medical records
• Effective listening and communication skills; proper use of grammar and spelling
• Ability to react calmly and effectively in emergency situations
• Ability to perform medical procedures, give injections and perform phlebotomy
• Ability to establish and maintain effective working relationship with providers/staff, patients, and the community
• Good communication and customer service skills
• If required by clinic, IV certification must be obtained
• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Preferred Qualifications:

• 2+ years of experience in a medical setting
• IV certification
• Knowledge of ICD-10 and CPT coding
• Bilingual in Spanish

Physical & Mental Requirements:

• Ability to lift up to 35 pounds
• Ability to push or pull heavy objects using up to 35 pounds of force
• Ability to use fine motor skills to operate equipment and/or machinery
• Ability to receive and comprehend instructions verbally and/or in writing
• Ability to use logical reasoning for simple and complex problem solving
• Occasionally requires exposure to communicable diseases or bodily fluids

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.