LVN Care Navigator – Transitions of Care

Central Health; Austin (TX); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Central Health in Austin, Texas seeks an LVN Navigator to support transitions of care for patients exiting hospital or acute care. You will manage referrals for post-acute services and guide patients through the health system with inbound/outbound calls and HIPAA-compliant communications.

In this hybrid role, you’ll educate discharge planners and providers on Central Health TOC programs, coordinate home health and scheduling, and ensure care transitions meet regulatory standards and quality

Qualifications

• Graduate of an accredited Vocational School of Nursing.
• Texas LVN license is required.
• BLS certification required.
• 2 years experience in community health, ambulatory clinic, home health, or hospital setting.

Responsibilities

• Assist discharged patients with transitions of care and follow-up planning.
• Manage incoming referrals for post-acute care and coordinate services.
• Support discharge planning and arrange home health referrals and appointments.
• Serve as Navigation Center contact for external providers and patients after discharge.
• Provide telephonic coaching, information and patient education materials.
• Educate discharge planners and physicians about Central Health TOC programs.
• Model AIDET and ensure high-quality patient interactions.
• Adhere to regulatory standards and organizational policies.

Skills

Relationship building

Customer focus

Communication

Care coordination

Education

Graduation from an accredited Vocational School of Nursing

Job description

Central Health in Austin, Texas seeks an LVN Navigator to support transitions of care for patients exiting hospital or acute care. You will manage referrals for post-acute services and guide patients through the health system with inbound/outbound calls and HIPAA-compliant communications.

In this hybrid role, you’ll educate discharge planners and providers on Central Health TOC programs, coordinate home health and scheduling, and ensure care transitions meet regulatory standards and quality