This position is located in North Hollywood, CA 91601.
The work schedule is Monday through Friday from 8:00am-4:00pm but can be flexible on hours within reason.
Summary: This is a full-time human services supervisory position based in an outpatient clinic serving severely mentally ill adults. The person filling this position will provide a variety of care and supervision services to residents under the direction of the Executive Directors, Medical Director, and the Clinical Director.
Essential Duties and Responsibilities
- Other duties may be assigned.
- Coordinate with direct care staff in the performance of their duties.
- Assist with development and implementation of individual client needs and service plans.
- Utilize and coordinate medical services provided at the facility and by outside agencies.
- Organize and coordinate nursing educational opportunities for staff and residents.
- Provide modeling and instruction for residents in Adult Daily Living Skills (ADLs), coping skills, utilizing community services, and self-care.
- Schedule and coordinate transportation for resident’s medical, dental, and other appointments.
- Employ best nursing practices in documenting appointments.
- Ensure annual psychiatric assessments are complete and timely.
- Administer management of injections and maintain a positive medical administrative record (MAR).
- Prepare and complete documented coordinated services with follow-up as required including developing medication goals initially, then annually.
- Participate in staff meetings and training activities as required.
- Assess clients as required for physical, mental, and side effect changes in status.
- Ability to document services, progress notes.
- Make every attempt at crisis intervention, critical thinking and problem solving with residents.
- Maintain and promote healthy boundaries between staff and residents.
- Report all repairs and concerns to administration immediately.
- Possess a clinical understanding and follow an Integrated Resident Care Plan as well as function as a member of the multidisciplinary team treatment plan with responsibilities that include:
- Able to facilitate an integrated cohesive, coordinated, and supportive treatment approach.
- Assist in the admission process and preparation of all required forms for clients accepted into the program, including initial intakes and treatment planning.
- Coordinated with all persons involved in the client’s treatment to include but not limited to the family, case manager, treatment coordinator, therapist, etc.
- Have knowledge of various psychotropic medications and their effects.
- Monitor clients and provide educational treatment services related to substance use disorders, physical conditions (DM, metabolic syndromes, personal healthcare, diet, obesity, hypertension, dyslipidemia, and behavioral habits, etc).
- Must be able to manage the following:
- Planning client’s medical appointments with medical director and any other outside physician.
- Follow up on all outside physician appointments and report results to Medical Director.
- Identify clients who require monthly and/or daily vital signs.
- Make arrangements for lab drawings to facilitate services in-house and attend when services are available to clients.
- Review monthly menus and incorporate USDA guidelines in balanced meal recommendations.
- Make suggestions for cost effective purchases.
- Provide support to other staff including other departments, as needed.
- Other duties as assigned by the Executive Directors, Admissions Coordinator, and Program Manager Supervisor.
Supervisory Responsibilities
- Business necessity may require responsibilities to change with or without proper notice.
- Directly supervise Nursing Administrative Assistant along with training duties that include:
- Assisting with scheduling, planning outings and activities for the residents.
- Set goals for performance and deadlines in ways that align with Company’s vision and communicate them to subordinates.
- Assist with organizing workflow and ensure that employee understand their duties.
- Monitor employee productivity and provide constructive feedback and coaching.
- Receive complaints and resolve issues that may arise.
- Relay information from management to employee and vice versa.
- Develop and manage schedule along with Admissions Coordinator to inform employee of any business changes, if needed.
- Coordinating client medical services as well as transportation to appointments.
- Assist with coordinating administrative duties such as:
- finger sticks, documenting services, ongoing recordkeeping, and maintaining medical records.
Education and/or Experience
- Bachelor's degree (B. A.); and/or two years related experience and/or providing services to the mentally ill; or equivalent combination of education and experience.
Computer Skills
- Basic computer skills, including being able to access data and print documents.
- Intermediate skills in Microsoft Office: Word and Excel.
Certificates, Licenses, Registrations
- Valid CA driver’s license and proof of automobile insurance.
- Completion of CPR/First Aid and Pro-ACT certification within the first thirty (30) days of employment.
- Licensed by State authority as a Licensed Vocational Nurse or Licensed Psychiatric Technician.
- Typically, 8:00am-4:00pm but can be flexible within reason.
- 40 but should be open to overtime as needed.