Luxury Wellness Stylist & Customer Experience Lead

SmartRecruiters, Inc.; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay & benefits

Club membership included

Sales commissions

Job summary

Equinox Downtown LA is seeking energetic Style Advisors to deliver a premium guest experience across The Shop and Equinox clubs. The role reports to the Shop MOD and focuses on sales, service, and brand presentation in a dynamic retail environment.

You will drive store goals, uphold standards, and collaborate across departments to ensure quality, training, and smooth operations. A strong customer service background and flexible schedule are essential to thrive in this fast-paced, luxury

Qualifications

• The ability to take direction.
• Experience in a customer service business; preferably in retail.
• Hardworking and diligent, possessing both honesty and personal integrity.
• Excellent time management, organizational, problem solving and communication skills.
• Be available to work a varied schedule, based on the needs of our unique retail business.

Responsibilities

• Sales & Service: Achieve assigned monthly sales goals and ensure an unparalleled customer experience for all visitors.
• Operational Excellence: Uphold loss prevention and inventory policies and complete tasks timely/accurately.
• Product & Presentation: Ensure store reflects brand standards and maintain merchandising and cleanliness.
• Professional Dimension: Build strong relationships across teams and communicate clearly at all levels.

Skills

Customer service

Communication

Time management

Problem solving

Teamwork

Job description

Equinox Downtown LA is seeking energetic Style Advisors to deliver a premium guest experience across The Shop and Equinox clubs. The role reports to the Shop MOD and focuses on sales, service, and brand presentation in a dynamic retail environment.

You will drive store goals, uphold standards, and collaborate across departments to ensure quality, training, and smooth operations. A strong customer service background and flexible schedule are essential to thrive in this fast-paced, luxury