Luxury Travel and Concierge Advisor

LUJO; New York (NY); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Performance-based environment

Dynamic and creative team

Job summary

A leading lifestyle concierge company is seeking an Experienced HR & Talent Acquisition Specialist to redefine luxury service. The role involves managing member requests, designing travel itineraries, and maintaining partner relationships. Candidates should have a strong background in luxury travel or hospitality and exceptional communication skills. This full-time position offers a remote work environment with flexible scheduling.

Qualifications

• Experience in luxury travel, hospitality, or lifestyle management.
• Confident communicator with exceptional English fluency.
• Driven by impact and detail-oriented.

Responsibilities

• Design and manage end-to-end itineraries.
• Handle member requests from first contact to post-service follow-up.
• Provide curated recommendations aligned with client preferences.

Skills

Strong background in luxury travel

Deep understanding of UHNW client expectations

Exceptional English fluency

Team-oriented

Detail-obsessed

Job description

Experienced HR & Talent Acquisition Specialist: Driving Organizational Excellence through Talent Acquisition and Strategic HR Initiatives

Join Lujo — The Future of Lifestyle Concierge

At Lujo, we’re redefining what it means to live well. By combining AI-powered personalization, human‑led expertise, and seamless digital access, we help our members unlock the full potential of their lives from last-minute jet charters and spontaneous dining reservations to curated experiences, luxury villas, and exclusive global events.

It’s concierge, elevated for the modern age.

Through 24/7 in‑app chat, smart automation, and real‑time service fulfillment, Lujo connects its members to the world’s finest — faster than ever. Every request becomes a confirmation, every plan becomes a memory, powered by technology but defined by human warmth.

Our Core Principles

• Pursuit of excellence in everything we do.
• The art of personalization through understanding, precision, and empathy.
• The power of innovation to simplify, accelerate, and elevate life experiences.

What You’ll Do

• Design and manage end‑to‑end itineraries — accommodation, transfers, dining, and experiences.
• Handle member requests from first contact to post‑service follow‑up.
• Provide curated recommendations aligned with client preferences and lifestyles.
• Maintain relationships with global partners to secure exclusive perks, upgrades, and access.
• Achieve and exceed service targets with efficiency and creativity.

What We’re Looking For

• Strong background in luxury travel, hospitality, or lifestyle management.
• Deep understanding of UHNW client expectations and global service culture.
• Confident communicator with exceptional English fluency.
• Team‑oriented, detail‑obsessed, and driven by impact.

Where & How You’ll Work

• Remote
• Flexible schedule to provide 24/7 global coverage

What’s in It for You

• Be part of one of the fastest‑growing lifestyle ecosystems.
• A performance‑based environment where excellence is recognized and rewarded.
• Join a dynamic, creative, and diverse team centered on innovation, collaboration, and growth.

Diversity, Inclusion & Belonging

At Lujo, diversity fuels innovation. We welcome talent from all backgrounds and foster a culture of respect, openness, and individuality, ensuring every team member can contribute, lead, and grow.

To Apply

Send your CV and a brief introduction to [e-mail], telling us why you’re passionate about redefining luxury service in the digital era.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Retail Luxury Goods and Jewelry