Luxury Travel Advisor Support Specialist

Ultimate Jet Vacations; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Ultimate Jet Vacations (UJV) is seeking a Fora Specialist - Tropics to join our luxury travel advisory platform. You’ll help top-tier advisors by handling inquiries from the queue, guiding clients through the booking journey, and delivering a 5-star experience that makes advisors request you again.

In a fast-paced, queue-driven environment, you’ll build expertise across Caribbean destinations, coordinate itineraries, and perform quality checks to maintain UJV’s luxury standards.

Qualifications

• Passion for luxury travel and interest in Caribbean and Mexico destinations.
• Strong written and verbal communication skills in English.
• Excellent organizational skills with exceptional attention to detail.

Responsibilities

• Claim incoming travel inquiries and bookings through the UJV platform.
• Take full ownership of every booking from inquiry through completion.
• Respond quickly while maintaining exceptional accuracy and attention to detail.
• Deliver a seamless experience that encourages repeat business from Fora advisors.
• Guide Fora advisors during the research and planning stages.
• Develop expertise across the Caribbean, Mexico, and UJV's preferred partners.
• Help advisors confidently move inquiries toward confirmed bookings.

Skills

Luxury travel knowledge

English communication

Attention to detail

Multitasking in queue-based work

Job description

Ultimate Jet Vacations (UJV) is seeking a Fora Specialist - Tropics to join our luxury travel advisory platform. You’ll help top-tier advisors by handling inquiries from the queue, guiding clients through the booking journey, and delivering a 5-star experience that makes advisors request you again.

In a fast-paced, queue-driven environment, you’ll build expertise across Caribbean destinations, coordinate itineraries, and perform quality checks to maintain UJV’s luxury standards.