Luxury Travel Advisor

Empress Travel Club; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Professional development

Travel perks and fam opportunities

Collaborative culture

Job summary

Empress Travel Club is seeking an experienced Luxury Travel Advisor to join our team full-time, helping design bespoke itineraries and build lasting client relationships. You will work directly with our Founder and creative team to curate extraordinary journeys, manage client portfolios, and ensure the Empress Travel Club standard of thoughtful, exclusive, and effortlessly luxurious travel.

Candidates should have 5+ years in luxury travel design or related fields, a passion for travel, and

Qualifications

• Minimum 5 years in luxury travel design or related field.
• Strong client-facing communication and relationship-building skills.
• Proven ability to design bespoke itineraries with attention to detail.
• Excellent organizational and written communication skills.
• Willingness to travel for fam trips and client events.

Responsibilities

• Manage relationships with new and returning clients delivering white-glove service.
• Design and curate bespoke itineraries with creativity.
• Collaborate with global partners, hotels, and DMCs.
• Drive business development through referrals and partnerships.
• Maintain CRM records and stay aligned with team.

Skills

Client relationship management

Travel design

Communication

Organizational skills

Tech-savvy

Tools

CRM (Salesforce)

Microsoft Office

Asana

Travel networks (Virtuoso)

Job description

Empress Travel Club is a modern luxury travel agency dedicated to crafting unforgettable, elevated journeys for discerning travelers. We design experiences that blend elegance, authenticity, and effortless service, offering 24 hour concierge services and high level detail as our private clients travel the globe.

Our clients include high-net-worth individuals, entrepreneurs, and families seeking meaningful, well-curated travel experiences. From private villas in the Mediterranean to immersive safaris in Africa, our goal is to create moments of pure magic—delivered with precision, care, and a personal touch.

As we continue to grow, we’re seeking an experienced Luxury Travel Advisor to join our team full-time and help us shape the future of luxury travel design at Empress.

About the Role

This is a client-facing role focused on curating exceptional travel experiences and building long‑term relationships with our members and clients. You’ll work directly with our Founder and creative team to design bespoke itineraries, manage client portfolios, and ensure each trip reflects the Empress Travel Club standard: thoughtful, exclusive, and effortlessly luxurious.

You’ll bring both strategy and creativity to the table—understanding our clients’ needs intuitively and transforming their dreams into seamless itineraries.

This is a full‑time, salaried position, Monday through Friday.

There will be opportunities to travel to travel shows around the world, networking events, and familiarization trips.

We are open to candidates on any time zone from West Coast to East Coast.

Key Responsibilities

Client Experience & Travel Design

• Manage relationships with both new and returning clients, providing white‑glove service at every step.
• Conduct discovery calls to understand client preferences, travel style, and priorities.
• Design and curate custom itineraries with meticulous attention to detail and creativity.
• Collaborate with global partners, hotels, and DMCs to secure exclusive experiences and set up highly personalized touches
• Provide expert destination advice, recommendations, and travel insights.
• Maintain proactive communication before, during, and after each trip to ensure a flawless experience.

Business Development & Growth

• Cultivate long‑term client relationships through trust, follow‑up, and personalized outreach.
• Identify opportunities to grow our client base through referrals, partnerships, and networking.
• Represent Empress Travel Club at luxury travel events, conferences, and industry showcases.
• Contribute to strategic initiatives and partnerships that expand our presence in the luxury market.

Collaboration & Operations

• Partner with our operations team to ensure seamless trip execution, keeping communication channels constantly updated so trip progress is made 24 hours, as you pass responsibilities from your shift to the next
• Keep accurate client records and trip documentation within our CRM and internal systems.
• Participate in weekly team meetings, ongoing training, and collaborative planning sessions.

Who You Are

• You have 5+ years of experience in luxury travel design, hospitality, or another relationship‑driven luxury industry (private aviation, wealth management, luxury real estate, etc.).
• You are well‑traveled, passionate about the world, and able to speak knowledgeably about high‑end destinations and experiences.
• You thrive on client interaction and bring warmth, professionalism, and discretion to every conversation.
• You have strong organizational and written communication skills, with an eye for detail and design.
• You are quick thinking, tech‑savvy, and comfortable making decisions
• You’re resourceful, proactive, and enjoy working independently while collaborating closely with a small, high‑performing team.
• You bring a refined, service‑oriented approach and know how to connect naturally with sophisticated clients.
• You’re a strong multi‑tasker, comfortable managing multiple projects at once and staying calm under pressure.
• You’re excited to grow with a company that values creativity, integrity, and genuine passion for travel.

Preferred Skills & Tools

• Experience with luxury travel networks (Virtuoso, Signature, Traveller Made, etc.)
• Proficiency in Microsoft Office, Asana, or similar project management tools
• CRM experience (Salesforce, ClientBase, or comparable systems)
• Sabre or a similar program experience is a plus
• Strong written and spoken English; additional languages a plus
• Confidence with video calls and client presentations

What We Offer

• Ongoing professional development and industry training
• Travel perks, FAM opportunities, and access to exclusive industry events
• A collaborative, supportive culture built around excellence, creativity, and joy in the journey