Luxury Timepiece Repair Specialist

REEDS Jewelers, Inc.; Cary (NC); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health/dental/life/LTD insurance

401k

Merchandise discounts

Career growth

Drug free workplace

Descripción de la vacante

REEDS Jewelers, Inc. in Cary, NC, is hiring an experienced Watchmaker to join a luxury service environment for world-class timepieces. You will diagnose, service, and repair mechanical and automatic movements, while maintaining meticulous records and adhering to brand standards.

The role emphasizes precision, attention to detail, and professionalism in a high-volume setting. Candidates should have 3+ years in luxury watchmaking and excellent client communication.

Formación

• Minimum 3 years of proven experience as a Watchmaker in a luxury or high-end retail environment.
• In-depth technical knowledge of mechanical and automatic movements, repairs, and servicing.
• Skilled in polishing, refinishing, and using watchmaking equipment.
• Ability to work with extreme precision and a high level of detail.
• Strong communication and organizational skills.
• Basic computer proficiency and experience managing repair workflows.
• Must be legally eligible to work in the U.S.
• Must be able to sit or stand for extended periods as required.

Responsabilidades

• Diagnose mechanical and automatic watch issues with precision.
• Perform comprehensive service and repairs.
• Provide accurate repair estimates and service recommendations.
• Maintain detailed records of all repairs, services, and parts used.
• Ensure exceptional craftsmanship and adherence to brand standards.
• Communicate timelines, estimates, and service expectations with team and clients.
• Maintain and calibrate watchmaking tools, machines, and equipment.
• Forecast and organize repair workload to meet performance expectations.
• Support store operations with a collaborative, solutions-oriented approach.
• Partner with sales team to support client consultations and elevate the luxury service experience.
• Serve as a brand ambassador for craftsmanship and technical excellence.

Conocimientos

Attention to detail

Strong communication

Organizational skills

Precision

Herramientas

Watchmaking equipment

Descripción del empleo

REEDS Jewelers, Inc. in Cary, NC, is hiring an experienced Watchmaker to join a luxury service environment for world-class timepieces. You will diagnose, service, and repair mechanical and automatic movements, while maintaining meticulous records and adhering to brand standards.

The role emphasizes precision, attention to detail, and professionalism in a high-volume setting. Candidates should have 3+ years in luxury watchmaking and excellent client communication.