Luxury Store Lead: Elevate Service & Drive Sales

Burberry; Houston (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

A luxury fashion retailer is seeking a Service Lead for their Houston location. This role involves supervising sales associates, enhancing customer experiences, and meeting sales goals. The ideal candidate has 1-2 years of retail management experience and advanced knowledge of POS systems. Responsibilities include coaching staff, managing customer flow, and ensuring adherence to company policies. The role is full-time and offers an opportunity to lead a customer-oriented team at a prestigious store.

Qualifications

• Must have 1–2 years previous supervisory or management experience in retail sales.
• Advanced knowledge of POS system is required.
• Comfort with the use of digital tools, especially Apple mobile devices.

Responsibilities

• Supervise and motivate sales associates to deliver high-value experiences.
• Lead a customer-facing team and coach for better performance.
• Manage customer flow and ensure no client is unattended.
• Drive the Burberry Experience through training and feedback.
• Assist with openings and closings of the store.

Skills

Advanced knowledge of POS system

Experience with Apple mobile devices

Supervisory or management experience in retail sales

Job description

A luxury fashion retailer is seeking a Service Lead for their Houston location. This role involves supervising sales associates, enhancing customer experiences, and meeting sales goals. The ideal candidate has 1-2 years of retail management experience and advanced knowledge of POS systems. Responsibilities include coaching staff, managing customer flow, and ensuring adherence to company policies. The role is full-time and offers an opportunity to lead a customer-oriented team at a prestigious store.