Luxury Spa Treatment Manager — On-Duty Leader

Montage International; Laguna Beach (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

Montage International’s Spa Montage in Laguna Beach seeks a Spa Treatment Manager to lead the front-of-house and spa operations, delivering ultra-luxury service and memorable guest experiences. You will manage the treatment team, plan schedules, train staff, and partner with departments to design bespoke services.

As Manager on Duty, you will ensure service consistency, handle guest feedback with grace, maximize revenue, and uphold Montage standards of wellbeing and safety in a dynamic luxury

Qualifications

• Minimum of one year of experience in a comparable spa or luxury hospitality environment.
• Fully flexible availability including mornings, evenings, weekends and holidays.
• Excellent communication and professional polish.

Responsibilities

• Act as Manager on Duty, leading onsite spa operations and ensuring luxury service standards.
• Lead and schedule spa treatment teams, training and coordination of services.
• Deliver warm, anticipatory guest service and manage guest feedback with care.
• Oversee daily spa and retail operations, revenue, and profitability.

Skills

Leadership

Customer service

Communication

Team management

Problem solving

Education

Hospitality degree / Spa management

Tools

Spa management software

Job description

Montage International’s Spa Montage in Laguna Beach seeks a Spa Treatment Manager to lead the front-of-house and spa operations, delivering ultra-luxury service and memorable guest experiences. You will manage the treatment team, plan schedules, train staff, and partner with departments to design bespoke services.

As Manager on Duty, you will ensure service consistency, handle guest feedback with grace, maximize revenue, and uphold Montage standards of wellbeing and safety in a dynamic luxury