Luxury Spa Guest Concierge & Operations Host

SPENCER'S; New York (NY); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Complimentary monthly spa treatment

Employee discounts on spa products and

Parking reimbursement

Job summary

SPENCER'S in New York, NY invites a Spa Host to be the central link between spa operations, guest services, and sales. You will ensure a luxurious guest experience, manage the calendar, and support team collaboration to uphold Spencer’s premium standards.

The role blends hospitality, guest services, and operations with a focus on maintaining ambiance, warmth, and meticulous service for every guest.

Qualifications

• Experience in upscale hospitality or spa welcome roles is a plus.
• Strong communication and guest service orientation.
• Ability to manage calendars and coordinate appointments with discretion.

Responsibilities

• Greet and assist guests, ensuring a seamless arrival and departure experience.
• Maintain spa ambiance and cleanliness consistent with luxury standards.
• Coordinate with therapists and front desk to optimize guest bookings and check-in/check-out flow.

Job description

SPENCER'S in New York, NY invites a Spa Host to be the central link between spa operations, guest services, and sales. You will ensure a luxurious guest experience, manage the calendar, and support team collaboration to uphold Spencer’s premium standards.

The role blends hospitality, guest services, and operations with a focus on maintaining ambiance, warmth, and meticulous service for every guest.