Luxury Spa Concierge: Guest Services & Wellness

Zachry Hospitality; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Leave

Bonus Program

Disability Insurance

Employee Assistance Program

Tuition Reimbursement

Job summary

The Monarch San Antonio, Curio Collection by Hilton, is seeking a Wellness Concierge to provide seamless reception support and locker room service, ensuring every guest feels welcomed and impeccably attended throughout the spa journey.

The ideal candidate is warm, polished, and professional with strong communication skills and a guest-first mindset, thriving in a luxury hospitality environment that requires flexibility for evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Previous experience in luxury hospitality or spa preferred.
• Strong communication and guest-first mindset.

Responsibilities

• Greet spa guests with warmth and professionalism and manage reservations.
• Handle check-in/check-out, confirmations, and payment processing.
• Explain spa services, pricing, and policies to guests.
• Maintain guest profiles and preferences in the system.
• Support daily operations with therapists and spa leadership.
• Uphold health, safety, and sanitation guidelines.

Skills

Guest service

Communication skills

Professional appearance

POS systems

Flexibility

Education

High school diploma

Tools

Spa scheduling software

Job description

The Monarch San Antonio, Curio Collection by Hilton, is seeking a Wellness Concierge to provide seamless reception support and locker room service, ensuring every guest feels welcomed and impeccably attended throughout the spa journey.

The ideal candidate is warm, polished, and professional with strong communication skills and a guest-first mindset, thriving in a luxury hospitality environment that requires flexibility for evenings, weekends, and holidays.