Luxury Spa Concierge | Guest Experience & Wellness Sales

Woodhouse Spa - Cedar Park; Granger (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Free uniforms

Vision insurance

Opportunity for advancement

Wellness resources

Job summary

Woodhouse Spa - Cedar Park is looking for a full-time Spa Concierge in Granger, Indiana. The chosen candidate will provide excellent guest service, assist in operational support, and drive sales through effective communication and education. This role demands professionalism and collaboration with guests and staff.

Key requirements include a high school diploma, leadership experience, and proficiency in customer service. Additionally, familiarity with Book4Time software will be an advantage. Benefits include competitive salary and health insurance.

Qualifications

• High school diploma or equivalent required.
• Leadership experience in a similar role or front-office operations.
• Previous customer service and telephone reservations experience.
• Computer proficiency essential; familiarity with Book4Time software preferred.
• Basic accounting skills for managing daily financial reports and closing duties.

Responsibilities

• Support spa manager and therapists to ensure smooth operations.
• Manage guest communications, including appointments and recommendations.
• Educate guests on specialized products and services.
• Process transactions and manage daily closing procedures.
• Maintain cleanliness of the concierge area.

Skills

Professionalism

Sales Mindset

Language Skills

Collaboration

Education

High school diploma or equivalent

Leadership experience in a similar role

Customer service experience

Computer proficiency

Tools

Book4Time software

Job description

Woodhouse Spa - Cedar Park is looking for a full-time Spa Concierge in Granger, Indiana. The chosen candidate will provide excellent guest service, assist in operational support, and drive sales through effective communication and education. This role demands professionalism and collaboration with guests and staff.

Key requirements include a high school diploma, leadership experience, and proficiency in customer service. Additionally, familiarity with Book4Time software will be an advantage. Benefits include competitive salary and health insurance.