Luxury Spa Attendant: Guest Experience & Cleanliness

Four Seasons Hotels and Resorts; Nashville (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Dry-cleaning for employee uniforms

Employee meals

Training opportunities

Job summary

Four Seasons Nashville is seeking a part-time Spa Attendant to welcome guests and maintain an impeccably clean, inviting spa environment. You will ensure all facilities, locker rooms, and guest areas meet the highest standards of luxury and service, with a warm, personalized guest experience.

You will assist guests before and after treatments, restock supplies, and support Spa Therapists during peak times. The role requires strong hospitality skills, attention to detail, and a flexible schedule

Qualifications

• Experience in luxury hospitality, spa, or customer service preferred.
• Strong interpersonal and communication skills with a passion for guest service.
• Able to work in a fast-paced environment with high cleanliness standards.
• Physically able to lift and transport linens and stay on your feet for long shifts.
• Flexible schedule including weekends, holidays, and varying shifts.

Responsibilities

• Welcome guests upon arrival, provide facility tours, assign lockers, and explain spa amenities, equipment, and services.
• Assist guests before and after treatments, offering refreshments and ensuring a comfortable and personalized experience.
• Continuously monitor and maintain locker rooms and spa public areas, ensuring cleanliness, safety, and organization.
• Collect, transport, and replenish linens throughout the spa, coordinating with the laundry department as needed.
• Restock guest amenities, towels, and supplies in locker rooms, relaxation areas, fitness facilities, and refreshment stations.
• Complete daily opening and closing checklists to ensure all spa areas are clean, properly maintained, and fully stocked.
• Monitor spa facilities and promptly address cleanliness and presentation standards throughout the day.
• Support Spa Therapists by refreshing treatment rooms during busy periods and high guest volume.
• Adhere to Four Seasons policies, procedures, and service standards at all times.
• Foster positive working relationships with colleagues and supervisors to support a collaborative team environment.

Skills

Customer service

Interpersonal skills

Attention to detail

Flexibility

Job description

Four Seasons Nashville is seeking a part-time Spa Attendant to welcome guests and maintain an impeccably clean, inviting spa environment. You will ensure all facilities, locker rooms, and guest areas meet the highest standards of luxury and service, with a warm, personalized guest experience.

You will assist guests before and after treatments, restock supplies, and support Spa Therapists during peak times. The role requires strong hospitality skills, attention to detail, and a flexible schedule