Luxury Sales & Design Consultant

Anthony & Sylvan Pools; Ashburn (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Anthony & Sylvan Pools in Ashburn, Virginia, is looking for a Design Consultant to lead customer appointments from start to finish. This role focuses on understanding client needs and guiding them through the sales process, aiming for exceptional customer satisfaction and successful sales outcomes.

The ideal candidate will have a minimum of three years of successful B to C sales experience, strong interpersonal skills, and a good working knowledge of CRM software. If you are motivated to contribute to building quality pools and enjoy teamwork, we want to hear from you.

Qualifications

• Three years successful B to C sales experience required.
• Ability to develop and deliver presentations.
• Excellent organization and follow-up skills.

Responsibilities

• Lead customer appointments to understand needs and complete sales.
• Create custom designs and conduct pricing proposals.
• Manage appointment workflow and CRM data.
• Engage in marketing initiatives and build referral networks.

Skills

CRM Software Knowledge

Interpersonal Skills

Presentation Skills

Customer Service Orientation

Organizational Skills

Job description

Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at anthonysylvan.com.

About the Role

As a Design Consultant, you’ll lead customer appointments from start to finish—meeting with prospective clients, understanding their needs, and guiding them through the sales process with confidence and professionalism. Your goal will be to build strong relationships, deliver an exceptional customer experience, and turn opportunities into successful sales that drive both customer satisfaction and business success.

General Summary of Position

Responsible for leading assigned appointments and meeting with potential customers to accomplish the ultimate objective of successfully closing a sale; generating positive profitability and exceeding customer expectations.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Conduct in-home and virtual sales consultations by meeting with customers to assess needs, explain the features and benefits of A&S pool ownership, create custom pool designs using Pool Studio software, and present solutions using professional, persuasive, and company-approved sales techniques.
• Develop accurate pricing and proposals using the Retail Cost Breakdown (RCB) methodology and price book standards, consulting with the Regional Sales Manager when pricing falls outside established company guidelines.
• Manage the full sales cycle and appointment workflow, including running appointments assigned by the Lead Manager, coordinating availability and scheduling issues, conducting immediate and ongoing follow-up with prospects, and scheduling follow-up appointments until the sale is closed or the prospect is no longer active.
• Maintain accurate CRM data and reporting, updating customer information daily, tracking appointment and sales status, managing follow-up timelines and sale-to-dig projections, and preparing activity logs, sales disposition reports, and goal-tracking reports as required.
• Build and expand a local referral network by actively pursuing club memberships, developing relationships with landscapers, builders, and related businesses, and identifying new sales prospects to grow referral-based opportunities.
• Support marketing and sales initiatives, contributing local market insights to marketing strategy, assisting with the development of sales presentations and collateral materials, and participating in seminars, trade shows, telemarketing, and other promotional events.
• Engage in ongoing performance management and development, including monthly meetings with the Regional Sales Manager to review progress against individual sales plans, evaluate results, and implement corrective actions as needed.
• Other duties as assigned.

QUALIFICATIONS – Knowledge, Skills & Abilities

Education

Licenses/Certifications

Years of Experience

Three plus years successful B to C sales experience required

Required Skills & Abilities

Working knowledge of CRM software

Excellent interpersonal and communication skills - both written and spoken

Customer service oriented with positive and outgoing personality

Ability to develop and deliver presentations

Excellent organization and follow-up skills

Works well under pressure to meet deadlines

Travel Requirements

90-100% within territory

Other Requirements

After year one, must feel comfortable being compensated under a 100% commission pay structure

PHYSICAL REQUIREMENTS

• Ability to work in outdoor environments under varying weather conditions
• Ability to communicate promptly and clearly via phone and computerAbility to drive or travel between job sites as needed

ACKNOWLEDGEMENT

Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.