Luxury Room Attendant — Upscale Resort, Great Benefits

Hyatt Hotels Corporation; California; Sur place; USD 3 857 000 - 4 133 000; Plein temps

Avantages offerts par ce poste

Free hotel stays

Headspace subscription

Tuition reimbursement

Paid time off

Adoption assistance

Health insurance

401(k) with company match

Résumé du poste

Ventana Big Sur, a Hyatt property, seeks a dedicated Room Attendant to maintain luxury guest rooms and public spaces. The role emphasizes meticulous cleaning, sustainability, and guest privacy, with a strong focus on brand standards and collaborative service across departments.

Base pay ranges from $20.00 to $21.50 per hour, plus an average service charge of $7–$9 per hour, totaling approximately $28–$30 per hour.

Qualifications

• Luxury hospitality experience preferred; Forbes or Michelin experience a plus.
• Strong attention to detail and consistency.
• Able to work efficiently in a fast-paced, service-oriented setting.
• Excellent communication and collaboration skills.
• Flexible schedule, including weekends and holidays.
• Commitment to sustainable practices and environmental care.
• Valid driver’s license with a clean driving record (required).

Responsabilités

• Clean and service guest rooms, suites, public areas, and colleague or office spaces according to Forbes and Hyatt luxury standards.
• Ensure all amenities, linens, and supplies are fully stocked, organized, and presented to brand expectations.
• Maintain meticulous attention to detail, ensuring every area feels fresh, welcoming, and flawlessly prepared.
• Report maintenance issues, damages, or missing items promptly.
• Greet guests in a warm and professional manner, responding to requests with efficiency and care.
• Collaborate closely with colleagues across departments—including Front Office, Engineering, and Guest Experience—to ensure seamless service.
• Support Ventana’s sustainability initiatives by following eco-conscious cleaning methods, recycling protocols, and waste-reduction practices.
• Uphold confidentiality, safety, and guest privacy standards at all times.

Connaissances

Luxury service

Attention to detail

Communication

Teamwork

Flexibility

Sustainability mindset

Driver’s license

Description du poste

Ventana Big Sur, a Hyatt property, seeks a dedicated Room Attendant to maintain luxury guest rooms and public spaces. The role emphasizes meticulous cleaning, sustainability, and guest privacy, with a strong focus on brand standards and collaborative service across departments.

Base pay ranges from $20.00 to $21.50 per hour, plus an average service charge of $7–$9 per hour, totaling approximately $28–$30 per hour.