Luxury Retail Team Manager - Client Experience Lead

Louis Vuitton; Miami (FL); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Employee discounts

Retirement plans

Job summary

Louis Vuitton in Miami Design District seeks a highly strategic Team Manager to lead a dedicated product category team. You will develop talent, drive commercial success, and foster an unparalleled client experience, reporting to the Store Director and modeling brand values.

You will lead by example, championing operational excellence across your team and collaborating with cross-functional partners to maximize product performance and client satisfaction.

Qualifications

• Agile leadership and growth mindset are essential.
• Proven ability to build and lead high-performing teams.
• Strong client relationship management with a premium service mindset.
• Strategic thinking to drive category growth and brand impact.
• Track record of delivering measurable results and sales impact.

Responsibilities

• Strategic Team Leadership & Development: Lead, coach, and empower a dedicated team to reach full potential.
• Client Experience & Relationship Management: Build and maintain deep client relationships and elevate service.
• Product Category & Business Growth: Own a designated category, feed feedback to Merchandising, plan actions to grow business.
• Performance Management & Results Ownership: Set goals, monitor performance, and improve sales outcomes.
• Cross-Functional Collaboration & Operational Excellence: Align with Ops/Merchandising to uphold visuals and client experience.

Skills

Agile leadership

Team development

Client relationship management

Strategic thinking

Results orientation

Job description

Louis Vuitton in Miami Design District seeks a highly strategic Team Manager to lead a dedicated product category team. You will develop talent, drive commercial success, and foster an unparalleled client experience, reporting to the Store Director and modeling brand values.

You will lead by example, championing operational excellence across your team and collaborating with cross-functional partners to maximize product performance and client satisfaction.