Luxury Retail Store Manager - Team & Client Experience

LVMH Group; Northern (KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Bonus

Medical, dental, vision benefits

Employee discount

Two retirement plans

Job summary

Louis Vuitton is seeking a Store Manager in the United States to lead and develop the store team, coach staff, and build sustainable client relationships. You will manage operations and the budget, identify business opportunities, and represent the brand locally with a focus on clienteling and exceptional service.

The role requires strong leadership, a customer-centric mindset, and a proven track record in luxury retail.

Qualifications

• Proven ability to lead and develop store teams to meet brand standards.
• Strong coaching skills with focus on performance and succession planning.
• Experience driving Clienteling and customer experience in luxury retail.

Responsibilities

• Develop managers and teams through coaching to deliver the Louis Vuitton Promise.
• Organize the team efficiently and delegate responsibilities.
• Translate strategic goals into concrete actions and objectives.
• Set targets and monitor performance to achieve goals.
• Motivate the team to drive business and foster a positive, innovative environment.
• Lead store business by understanding operations and stakeholders.
• Maximize product category potential; leverage clienteling tools to build a loyal clientele.
• Establish client-centric culture to drive repurchases.
• Represent the brand locally through networking and PR, monitor competition.
• Lead by example on the floor and anticipate client needs.

Skills

Store leadership

Team development

Clienteling

Budget management

Retail operations

Job description

Louis Vuitton is seeking a Store Manager in the United States to lead and develop the store team, coach staff, and build sustainable client relationships. You will manage operations and the budget, identify business opportunities, and represent the brand locally with a focus on clienteling and exceptional service.

The role requires strong leadership, a customer-centric mindset, and a proven track record in luxury retail.