Luxury Retail Support & Guest Experience

Tory Burch; Short Hills (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Benefits

Job summary

Tory Burch in Short Hills, NJ is seeking a customer-focused Retail Team Member. You will greet customers, assist with purchases, answer phones, and help maintain the sales floor while collaborating with a dynamic team.

The role requires 1–2 years in high-volume retail, open availability for nights, weekends and holidays, and the ability to lift up to 40 lbs. You will support product flow, stock rooms, and deliver exceptional service.

Qualifications

• 1–2 years of experience in a high-volume, customer-driven retail environment.
• Must have open availability for a flexible schedule including overnights, evenings, holidays, and weekends.
• Ability to lift at least 40 lbs and stand for extended periods.
• Strong teamwork and excellent communication skills.

Responsibilities

• Greet customers and assist with purchases at the cash register.
• Answer phones and provide information on store policies and products.
• Help with packing/unpacking shipments and organizing stock room to support product flow.
• Collaborate with store team to deliver exceptional guest experiences.

Skills

Customer service

Flexible schedule

Multitasking

Team player

Job description

Tory Burch in Short Hills, NJ is seeking a customer-focused Retail Team Member. You will greet customers, assist with purchases, answer phones, and help maintain the sales floor while collaborating with a dynamic team.

The role requires 1–2 years in high-volume retail, open availability for nights, weekends and holidays, and the ability to lift up to 40 lbs. You will support product flow, stock rooms, and deliver exceptional service.