Luxury Retail Support Associate — Guest Experience & Ops

Tory Burch; Grand Prairie (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Paid volunteer days

Job summary

Tory Burch in the United States is seeking a capable Retail Associate to support front-of-house and back-of-house operations in a fast-paced store. You will greet customers, process transactions, and help maintain a welcoming shopping experience aligned with our brand values.

Key duties include stocking, organizing stockroom, and adhering to store policies while collaborating with a driven team. Flexible availability may be required; the role includes employee discounts and a benefits package as

Qualifications

• One-to-two years of experience in a high volume, customer-driven retail environment
• Must have open availability for a flexible work schedule including overnights, evenings, holidays and weekend shifts
• Occasional overnight travel may be required
• Ability to lift at least 40 lbs and move, push, pull, or carry items as needed

Responsibilities

• Greet customers, assist with transactions, and answer phones to deliver a welcoming experience
• Understand and execute store policies and procedures
• Pack/unpack shipments and organize the stock room to support product flow
• Maintain organized shelves and ensure merchandise readiness for customers
• Collaborate with team to deliver retail excellence and share feedback

Skills

Retail experience

Flexible availability

Overnights travel may be required

Physical stamina

Job description

Tory Burch in the United States is seeking a capable Retail Associate to support front-of-house and back-of-house operations in a fast-paced store. You will greet customers, process transactions, and help maintain a welcoming shopping experience aligned with our brand values.

Key duties include stocking, organizing stockroom, and adhering to store policies while collaborating with a driven team. Flexible availability may be required; the role includes employee discounts and a benefits package as