Luxury Retail Store Manager: Design & Client Experience

Gabby; Pelham, Northern (AL, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health plans

Disability coverage

401(k) with company match

Employee Assistance Program

Paid time off

Job summary

Gabriella White in Pelham, AL, is seeking a Retail Store Manager to lead our Gabby showroom, blending design, strategy, and people leadership to deliver exceptional client experiences.

You will oversee daily operations, coach a design-minded team, manage budgets, and ensure brand standards are upheld. A bachelor’s degree and 3+ years in retail or design, including leadership, are required.

This full-time role offers competitive benefits and opportunities to grow with a family-owned brand.

Qualifications

• Bachelor’s degree in business, design, or related field or equivalent experience.
• 3+ years of retail or design experience, including 2+ years in leadership.
• Luxury retail experience preferred.
• Excellent communication and organizational skills.

Responsibilities

• Lead a design-minded team delivering memorable client experiences.
• Oversee daily store operations from open to close with hospitality-driven environment.
• Set ambitious goals, track results, and coach team to exceed performance.
• Elevate the client journey with proactive service and thoughtful solutions.
• Recruit, train, and mentor a high-performing team reflecting brand values.
• Maintain showroom presentation and merchandising to capture refined aesthetic.
• Use CRM tools to manage relationships and drive repeat business.
• Partner with regional leadership to shape local strategy and budgets.
• Model accountability, positivity, and professionalism across the team.

Skills

Leadership

Design sense

Client service

Budgeting

Payroll management

CRM systems

Communication

Education

Bachelor’s degree in business or design

Tools

CRM systems

Microsoft Office

Job description

Gabriella White in Pelham, AL, is seeking a Retail Store Manager to lead our Gabby showroom, blending design, strategy, and people leadership to deliver exceptional client experiences.

You will oversee daily operations, coach a design-minded team, manage budgets, and ensure brand standards are upheld. A bachelor’s degree and 3+ years in retail or design, including leadership, are required.

This full-time role offers competitive benefits and opportunities to grow with a family-owned brand.