Luxury Retail Security Guard | Calm, Customer-Focused

Jacques Marie Mage; Los Angeles (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Coverage

401(k) with company match

Life & Disability Insurance

Eyewear product allowances

Employee Assistance Program

Commuter benefits

Paid time off

Job summary

Jacques Marie Mage, a Los Angeles-based luxury eyewear retailer, seeks a Security Guard to protect staff, clients, and merchandise while delivering exceptional service. The role emphasizes discretion, calm under pressure, and a professional demeanor in a high-touch environment.

Ideal candidates have a California Guard Card and 2+ years in luxury retail or hospitality security. First Aid/CPR certification or a firearms permit is a plus but not required.

Qualifications

• Valid California Guard Card is required.
• 2+ years of experience in retail, hospitality, or corporate security (luxury or high-end environment preferred).
• Strong interpersonal and verbal communication skills.
• Professional appearance and demeanor.
• Ability to remain composed and observant in dynamic environments.
• First Aid/CPR certification and/or firearms permit is a plus (not required).

Responsibilities

• Monitor the entrance and sales floor to deter theft, prevent loss, and provide a visible security presence.
• Greeting clients and guests in a professional, courteous manner.
• Support the store team in managing foot traffic, especially during high-volume periods or private events.
• Maintain a strong awareness of the store's layout, exits, and emergency procedures.
• Respond swiftly and discreetly to any disturbances or security concerns.
• Document incidents clearly and liaise with leadership and law enforcement if needed.
• Conduct opening and closing security checks of the store as needed.

Skills

Guard Card

Customer service

Communication

Professional appearance

Observant under pressure

Job description

Jacques Marie Mage, a Los Angeles-based luxury eyewear retailer, seeks a Security Guard to protect staff, clients, and merchandise while delivering exceptional service. The role emphasizes discretion, calm under pressure, and a professional demeanor in a high-touch environment.

Ideal candidates have a California Guard Card and 2+ years in luxury retail or hospitality security. First Aid/CPR certification or a firearms permit is a plus but not required.