Security Guard for High-End Retail Environment

A2A Security; New York (NY); On-site; USD 39,000 - 56,000; Full time

Job summary

A2A Security is seeking a Security Officer to join our luxury retail team in New York. You will safeguard premium merchandise, deliver an exceptional shopping experience, and uphold the brand's exclusivity.

Your role focuses on physical security, surveillance, and conflict resolution to protect customers and valuables while maintaining a secure, sophisticated store environment.

Qualifications

• Minimum of 1 year in security roles, preferably luxury retail, law enforcement, or military.
• Strong understanding of surveillance systems and access control technologies.
• Preferred certifications in first aid, CPR, AED, and Taser usage; capable of handling emergencies.

Responsibilities

• Monitor store with CCTV and surveillance tools to deter theft and ensure safety.
• Patrol sales floor, especially high-value sections, following security protocols.
• Manage access at entry points, verifying credentials of employees, vendors, and guests.
• Respond to emergencies using established protocols; coordinate with responders when needed.
• Document incidents clearly in reports, noting security violations and safety concerns.
• Conduct background checks on prospective employees or vendors for security compliance.
• Implement loss prevention measures aligned with company policies.

Skills

Surveillance systems

CCTV operation

Conflict resolution

De-escalation techniques

Emergency response

Incident reporting

First aid CPR AED

Taser usage

Tools

Access control technologies

Job description

Position Overview

Become a part of our prestigious luxury retail team as a Security Officer, responsible for protecting premium merchandise, ensuring an outstanding shopping experience, and preserving the brand's exclusivity. In this essential position, your skills in physical security, surveillance, and conflict resolution will be key to safeguarding both customers and valuables. Your meticulous attention to detail and proactive mindset will support the distinguished reputation of our luxury retail establishment, where safety and sophistication coexist.

Key Responsibilities

• Utilize CCTV and surveillance tools to monitor the store, identify suspicious activities, and deter theft or vandalism.
• Conduct routine patrols throughout the sales floor, particularly in high-value sections, to ensure adherence to security protocols and the integrity of safety measures.
• Manage access points using advanced control systems, confirming the credentials of employees, vendors, and guests to maintain security standards.
• Act swiftly in emergencies by executing established protocols such as first aid, CPR, AED operation, or fire safety measures, coordinating with emergency responders as required.
• Document incidents thoroughly in reports, noting any security violations, unusual behaviors, or safety concerns encountered during your shifts.
• Carry out background checks on prospective employees or vendors to ensure compliance with security policies during the hiring process.
• Implement loss prevention tactics by identifying theft risks and executing preventive measures in accordance with company policies.

Qualifications

• A minimum of one year in security roles, particularly within luxury retail, law enforcement, military, or similar fields is strongly preferred.
• Comprehensive understanding of surveillance systems, including CCTV operation and access control technologies.
• Preferred certifications in first aid, CPR, AED operation, and Taser usage; ability to confidently manage emergency medical situations.
• Physical capability to handle tasks that involve lifting and extended periods of patrolling while remaining vigilant.
• Strong conflict resolution skills paired with effective techniques to de-escalate potential issues.
• Familiarity with emergency response protocols, including fire safety practices and heavy lifting safety regulations.
• Proficient in drafting clear and accurate incident reports promptly after any occurrences or irregularities during shifts.
• Awareness of legal requirements relating to security practices and compliance standards specific to luxury retail settings.

Join us in providing outstanding security services that protect our esteemed clientele and valuable merchandise while cultivating a secure and inviting environment that mirrors our brand's excellence!

Experience:

security: 1 year (Preferred)

License/Certification:

security guard license (Required)

Work Location:

On-site