Luxury Retail Sales Associate (Part Time), Fashion Square

Tommy Bahama; Scottsdale (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Johnny Was is seeking a Retail Sales Associate to join our team in the United States. You will greet customers, share product knowledge, and help with styling, while processing transactions and restocking the floor.

Create a warm, VIP experience by engaging with clients, capturing contact data, and following up to build loyalty. The role requires a high school diploma or GED and at least 2 years of retail experience, preferably in women’s contemporary fashion.

Qualifications

• High School diploma or GED required.
• At least 2 years in retail, preferably women’s fashion.
• Able to operate iPad-based POS and email.

Responsibilities

• Greet customers and assist with sales.
• Provide product knowledge and styling advice.
• Handle cash wrap and transactions.
• Restock and keep shop organized.
• Deliver VIP customer experience with personalized service.
• Capture client data and follow up.

Skills

Retail experience

Customer service

POS operation

Communication skills

Education

High School diploma or GED

Tools

iPad POS

Email

Job description

Position Overview

Johnny Was, LLC At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

The Retail Sales Associate is a talented, hardworking, and an enthusiastic individual who will contribute to the Johnny Was retail experience, as well as provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shop keeping. Create a warm and inviting environment where clients feel welcomed, engaged and that their business is of the utmost importance. Create an elevated and VIP customer experience at every opportunity by offering your name, a beverage and connecting in a genuine and authentic way. Build repeat business by ensuring all client capture tools and strategies around data capture, outreach, and follow up are consistently executed. Meeting customer issues with patience while being solution oriented for the highest good of the client. Provide an individualized and positive experience for all customers entering the store, this includes providing great service, effectively answering any questions, and helping process transactions and return.

Who we would like to meet:

• High School diploma or GED


• 2 years retail experience, preferably in women’s contemporary fashion


• Computer skills to include operation of iPad-based point of sales system and email


• Ability to work retail hours including days, nights, weekends, and special events


• Bending/stooping/kneeling required


• Able to lift up to 50 lbs.

Desired Traits

• Have a friendly and outgoing personality with an open team-oriented mindset


• Have excellent customer service skills with an energetic personality


• Can develop and maintain a clientele base


• Be flexible with night and weekend shifts, able to commit to a set schedule if needed


• Have strong organizational, follow up and communication skills

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

U.S. EEOC: Know Your Rights. Oxford Industries participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

Johnny Was is a high-growth apparel brand, which designs, markets, and sells boho-chic, vintage-inspired women's apparel and accessories in the U.S. and internationally through ecommerce, retail, and wholesale channels. For over 30 years, the Johnny Was brand has been known for uniquely beautiful and high-quality garments distinguished by colorful patterns, intricate embroidery, and great design. We strive to deliver the highest quality products and experiences supporting an aspirational California lifestyle, that is both sophisticated and timeless, on a global scale. Johnny Was is a wholly-owned subsidiary of Oxford Industries (NYSE: OXM). Oxford Industries (NYSE:OXM) is an international apparel company headquartered in Atlanta featuring a diverse portfolio of owned lifestyle brands, consisting of Tommy Bahama©, Lilly Pulitzer©, Southern Tide©, The Beaufort Bonnet Company©, Duck Head©, Jack Rogers©, and Johnny Was©.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.