Luxury Retail Sales Associate - 2019

Gold and Beyond; United States; Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Health insurance

Earned Wage Access

Vacation time

Employee discounts

Tuition reimbursement

FirstCash 401k

Pet insurance

Résumé du poste

FirstCash Holdings, Inc. is seeking a Luxury Full-Time Retail Sales Associate to deliver a premium customer experience while supporting both retail and lending operations.

The role focuses on high-end merchandise, including fine jewelry, luxury watches, designer handbags, and collectibles. Earn $12.00–$15.00 per hour plus commission up to 8% based on performance; includes benefits such as health coverage, earned wage access, vacation, and 401(k).

Qualifications

• Must be able to lift up to 50 pounds.
• Stand for extended periods and perform duties as needed.
• Bilingual applicants are encouraged to apply.

Responsabilités

• Delivers a polished, hospitality‑driven customer experience.
• Engages customers with product knowledge and personalized recommendations.
• Supports sales of luxury items including fine jewelry, designer brands, and collectible merchandise.
• Maintains elevated visual merchandising standards to showcase high‑value inventory.

Connaissances

Customer service

Retail sales

Communication

Formation

High School Diploma / GED

Outils

POS systems

Description du poste

We are currently looking for the right

Luxury Full-Time Retail Sales Associate

to join our Team!

$12.00 to $15.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $13.02 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements).120 hours after five (5) years.
• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).24 hours after five (5) years.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six (6) months of employment
• Access to the FirstCash Pet Insurance program

Position Summary:

The Luxury Retail Sales Associate delivers a high-end retail experience while supporting both retail and lending operations. This role engages with customers seeking high-end merchandise, provides expert product knowledge, and maintains elevated merchandising standards to showcase high-value inventory.

Associates will work with a wide variety of merchandise, including:

• Fine jewelry
• Luxury watches
• Designer handbags
• Collectible items
• And other general merchandise as part of the lending and retail process

This position offers an hourly wage plus commission based on productivity. Actual pay will vary based on location, experience, and qualifications.

Responsibilities of a Luxury Retail & Customer Experience are:

(This is a representative list of the general duties the Part-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Delivers a polished, hospitality‑driven customer experience.
• Engages customers with product expertise and personalized recommendations.
• Supports sales of luxury items including fine jewelry, designer brands, and collectible merchandise.
• Maintains elevated visual merchandising standards to showcase high‑value inventory.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note:The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years of age (or older).

***Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.