Luxury Retail Keyholder — Lead & Elevate Client Experience

Socket.dev; Las Vegas (NV); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

2% Commission

Wardrobe

Job summary

SMCP’s Sandro is seeking a PT Keyholder at North Premium Outlets in Las Vegas to support leadership, open/close, and deliver an exceptional luxury retail experience. You will use your passion for fashion and customer service to inspire clients and drive sales.

As a Keyholder, you’ll help lead the team, manage daily operations, and ensure brand standards while fostering client relationships. Competitive hourly pay with commission and wardrobe perks.

Qualifications

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Enthusiastic about providing exceptional customer service and working in luxury retail.
• Knowledgeable and passionate about fashion trends.
• Excellent communication skills with a friendly, approachable demeanor.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.
• Address customer service issues promptly and professionally.
• Maintain high store standards, ensuring a welcoming and organized environment.
• Oversee stock replenishment to align with demand and visual standards.
• Support new hires and encourage team development, promoting a growth-focused culture.
• Motivate the team to meet sales goals, fostering a results-oriented environment.
• Create an inclusive, personalized shopping experience, welcoming clients to our collections.
• Guide clients through their shopping journey, meeting their unique needs.

Skills

Leadership

Customer service

Communication

Fashion trends

Job description

SMCP’s Sandro is seeking a PT Keyholder at North Premium Outlets in Las Vegas to support leadership, open/close, and deliver an exceptional luxury retail experience. You will use your passion for fashion and customer service to inspire clients and drive sales.

As a Keyholder, you’ll help lead the team, manage daily operations, and ensure brand standards while fostering client relationships. Competitive hourly pay with commission and wardrobe perks.