Luxury Retail Client Relations Specialist

MAX Fashion; Aspen (CO); On-site; USD 30,000 - 39,000; Full time

Job summary

MAX Fashion in Aspen, CO, is seeking a Sales Associate to deliver a luxury retail experience. You will greet clients, understand their preferences, and build lasting relationships while driving personal and store sales.

You will provide product knowledge, manage transactions, and maintain visual standards while collaborating with teammates to ensure seamless service. 1–3+ years in luxury or premium retail, excellent communication, and a polished appearance are required.

Qualifications

• Experience in luxury or premium retail, fashion, or hospitality.
• Existing client book or proven success building clientele.
• Strong sales and relationship-building abilities.
• Excellent communication and interpersonal skills.
• Professional appearance aligned with luxury brand standards.

Responsibilities

• Greet and engage clients in a warm, professional manner.
• Build genuine rapport to understand client preferences and occasions.
• Grow a personal client book through proactive outreach and clienteling.
• Achieve individual and store sales goals and KPIs.
• Provide product knowledge and styling guidance.
• Process sales transactions, returns, and exchanges accurately.

Skills

Luxury retail experience

Clienteling

Sales excellence

Communication skills

Professional appearance

Job description

MAX Fashion in Aspen, CO, is seeking a Sales Associate to deliver a luxury retail experience. You will greet clients, understand their preferences, and build lasting relationships while driving personal and store sales.

You will provide product knowledge, manage transactions, and maintain visual standards while collaborating with teammates to ensure seamless service. 1–3+ years in luxury or premium retail, excellent communication, and a polished appearance are required.