Luxury Retail Client Experience Specialist

toryburch; Mercedes (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Job summary

Tory Burch is seeking a sales-focused associate to join our luxury retail team. You will engage with customers, apply product knowledge, and deliver a premier client experience that reflects the Tory Burch brand lifestyle.

Ideal candidates have 1–3 years in a high-volume retail environment, excellent verbal and written communication, and the flexibility to work a varied schedule, including evenings, weekends, and holidays. You will represent the brand with integrity and professionalism.

Qualifications

• One-to-three years' experience in a high volume, customer-driven retail environment.
• Strong personal selling and customer relations experience, along with verbal and written communication skills
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Responsibilities

• Build and maintain new and existing customer relationships to drive the business and meet personal sales goals.
• Create the customer experience through selling skills and extensive product knowledge.
• Understand and communicate the Tory Burch brand philosophy and lifestyle with customers.
• Ensure all sales and operational policies and procedures are followed and maintained.

Skills

Customer service

Personal selling

Customer relations

Verbal communication

Written communication

Flexibility

Job description

Tory Burch is seeking a sales-focused associate to join our luxury retail team. You will engage with customers, apply product knowledge, and deliver a premier client experience that reflects the Tory Burch brand lifestyle.

Ideal candidates have 1–3 years in a high-volume retail environment, excellent verbal and written communication, and the flexibility to work a varied schedule, including evenings, weekends, and holidays. You will represent the brand with integrity and professionalism.