Luxury Retail Assistant Store Manager — Growth & Perks

Robert Graham Designs; Carlsbad (CA); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Descripción de la vacante

Robert Graham Designs is seeking an Assistant Store Manager in Carlsbad, CA to drive sales, coach a team, and deliver exceptional customer experiences in a luxury retail environment. You will supervise daily operations, manage inventory, and ensure brand standards while supporting the Store Manager with KPI reporting and business opportunities; a college degree is preferred.

This commission-eligible role offers employee discount benefits and opportunities for career growth within Centric Brands'

Formación

• 3+ years luxury retail management experience leading a sales team.
• Superb communication skills – verbal and written
• PC literate – Excel, Word, Outlook

Responsabilidades

• Lead by example to assist in achieving sales goals and KPI’s
• Assist Store Manager in utilizing reports to identify opportunities (best sellers, product sell through, stock levels, employee productivity)
• Set measurable performance standards and goals based on Company’s expectations and metrics
• Work with Store Manager to identify marketing opportunities to build customer base and local market
• Create additional business opportunities by ensuring team members focus on maintaining strong customer relationships
• Ensure all associates provide the highest level of customer service to achieve World Class Service standards
• Ensure staff maintains constant client communication through utilizing their client books and client database
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective
• Empower associates to make decisions in the customer's best interest that also support the Company's philosophy
• Ensure facility maintenance, presentation and organization
• Ensure cash control procedures are properly followed including: bank deposits, safe funds and petty cash
• Control store expenses and maintain budgets, continually striving to reduce costs
• Ensure deliveries are properly processed in a timely manner
• Monitor the movement of all inventory and ensure that staff adheres to all Shipping/Receiving policies and procedures
• Meet inventory accuracy and shrink requirements
• Ensure staff is trained in all areas of appropriate register usage and maintenance
• Understand and properly execute all management register functions
• Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication
• Build and maintain good communication with members of corporate office, regional office, mall office and other stores
• Exhibit proficiency in computer programs used by the Company including: Word, Excel, Outlook

Conocimientos

Communication skills

Educación

College Degree preferred but not mandatory

Herramientas

Excel

Word

Outlook

Descripción del empleo

Robert Graham Designs is seeking an Assistant Store Manager in Carlsbad, CA to drive sales, coach a team, and deliver exceptional customer experiences in a luxury retail environment. You will supervise daily operations, manage inventory, and ensure brand standards while supporting the Store Manager with KPI reporting and business opportunities; a college degree is preferred.

This commission-eligible role offers employee discount benefits and opportunities for career growth within Centric Brands'