Luxury Retail Assistant Manager: Lead Sales & Experience

Brobston Group; Paramus (NJ); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

MCM is seeking an Associate General Manager to partner with the General Manager and lead daily operations of a luxury retail location. You will drive sales, oversee staff development, inventory, SOP training, and deliver a premium customer experience.

Ideal candidates have 1–3 years of store management experience, a BA/BS degree, and experience with affluent luxury brands. Proficiency in Microsoft Office is expected, and willingness to work retail hours is required.

Formación

• 1 to 3 years of store management experience
• BA or BS degree
• Experience working with affluent, and luxury brands an asset
• Experience in maintaining operational excellence in retail stores (payroll, shrink management, inventory management, etc.)
• Experience with opening new stores and opening and roll-out
• Proven leadership qualities in developing and mentoring
• Store profit and loss management, payroll and expense management

Responsabilidades

• Achieve or exceed sales targets including both the top and bottom-line results for the respective location
• Resolve customer issue trends by investigating problems, developing solutions, preparing reports, and coaching staff on managing similar challenges in the future
• Training on standard operating procedures; ensure sales associates have the proper understanding of SOPs and the potential impact on the business
• Monitor inventory planning and maintain proper inventory metrics such as in-stocks, turnover, and flow
• Maintain loss prevention procedures that minimize unnecessary loss and increase security within receiving at store locations
• Ongoing review of the retail profit and loss statement to identify opportunities to improve profitability; coach associates on how to improve store and individual performance
• Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy
• Performs store opening and closing procedures in alignment with company standards
• Regularly review company email and other communication tools to ensure applicable messages are shared with sales associates and to act on those messages in a timely manner

Conocimientos

Leadership

Retail analytics

Time management

Communication

Organizational skills

Negotiation

Interpersonal skills

Educación

BA or BS degree

Herramientas

Microsoft Office (Word, Excel)

Descripción del empleo

MCM is seeking an Associate General Manager to partner with the General Manager and lead daily operations of a luxury retail location. You will drive sales, oversee staff development, inventory, SOP training, and deliver a premium customer experience.

Ideal candidates have 1–3 years of store management experience, a BA/BS degree, and experience with affluent luxury brands. Proficiency in Microsoft Office is expected, and willingness to work retail hours is required.