Luxury Retail Assistant General Manager – Brickell Store

Zadig&Voltaire; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Zadig & Voltaire is seeking a results-driven Assistant General Manager for our Brickell, Miami location to sustain high standards, drive sales, and develop a motivated team. You will lead in the General Manager’s absence, ensuring smooth operations and exceptional client service.

The role emphasizes merchandising excellence, staff training, targeted sales growth, and strong communication with both customers and corporate offices. A passion for luxury retail is essential.

Qualifications

• HS diploma required; associate or bachelor's degree preferred.
• Experience leading luxury retail teams.
• Ability to analyze sales reports and develop strategies.
• Strong communication and customer service skills.

Responsibilities

• Collaborate with the General Manager to ensure the store operates seamlessly and efficiently.
• Learn product knowledge to assist customers in selecting merchandise that meets their needs.
• Proactively identify and recommend additional merchandise to enhance the customer’s experience, not overwhelm them.
• Establish, meet, and exceed sales and performance goals.
• Build and maintain lasting relationships with customers to expand the client base.
• Motivate and manage the sales team to exceed sales and productivity goals.
• Maintain knowledge of inventory, scheduling, sales goals, and training of sales associates.
• Ensure that store merchandising, windows, and visual displays are maintained and consistent with the brand image.
• Seek out top talent for the sales team through networking and recruiting.
• Act as a leader to the sales team.
• Maintain a professional, positive work environment.

Skills

Leadership

Communication skills

Sales analysis

Problem-solving

Organizational skills

Customer service

Proactive leadership

Education

HS Diploma Required

Associate/Bachelor’s degree preferred

Job description

Zadig & Voltaire is seeking a results-driven Assistant General Manager for our Brickell, Miami location to sustain high standards, drive sales, and develop a motivated team. You will lead in the General Manager’s absence, ensuring smooth operations and exceptional client service.

The role emphasizes merchandising excellence, staff training, targeted sales growth, and strong communication with both customers and corporate offices. A passion for luxury retail is essential.