Luxury Residential Property Manager

Thoughtforms; Acton (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term and long-term disability insurance

Paid time off plus holidays

401(k) with profit sharing

Job summary

A residential construction company is seeking a Luxury Residential Property Manager in Acton, Massachusetts. Responsibilities include serving as a primary client contact post-construction, overseeing project updates, and ensuring client satisfaction. The ideal candidate should have experience in a service-oriented role within construction or property management, along with strong project management skills. Compensation ranges from $80,000 to $100,000 annually, with benefits including medical, dental, vision insurance, and paid time off.

Qualifications

• Experience in a client-facing or service-oriented role, preferably in construction or property management.
• Strong understanding of construction methods, materials, and building systems.
• Excellent project management, scheduling, and budgeting skills.

Responsibilities

• Serve as the primary point of contact for clients in the post-construction service team.
• Coordinate schedules, budgets, maintenance, and project updates.
• Troubleshoot post-construction issues and provide practical solutions.
• Prepare and maintain project documentation.

Skills

Client-facing experience

Strong understanding of construction methods

Project management skills

Communication skills

Problem-solving abilities

Tools

Project management software

Spreadsheet software

Job description

Luxury Residential Property Manager

Thoughtforms

Thoughtforms is a residential construction company dedicated to building high-quality homes that positively impact individuals and the environment. Since 1972, we have focused on craftsmanship, indoor environmental quality, energy efficiency, and durability.

We are seeking a Luxury Residential Property Manager to serve as the primary point of contact for homeowners after construction is complete. In this role, you will oversee maintenance, coordinate vendors and subcontractors, manage small projects, and ensure a high-quality client experience throughout the post-construction service process.

Responsibilities

• Serve as the primary point of contact for clients within our post-construction service team
• Coordinate schedules, budgets, maintenance, and project updates with clients, subcontractors, architects, and vendors
• Troubleshoot post-construction issues and provide practical solutions related to budgets, schedules, and methods
• Prepare and maintain project documentation, including invoicing and subcontractor paperwork
• Track costs and project progress against estimates
• Collaborate with the service team to resolve issues and meet client expectations
• Proactively address client concerns and ensure satisfaction with completed workMaintain high standards of cleanliness, organization, and care for client property
• Participate in emergency on-call service for urgent client needs
• Ensure compliance with safety standards and promote safe work practices
• Contribute to continuous process improvement and team development

Qualifications

• Experience in a client-facing or service-oriented role, preferably in construction, property management, or related field
• Strong understanding of construction methods, materials, and building systems
• Excellent project management, scheduling, and budgeting skills
• Strong written and verbal communication skills
• Exceptional problem-solving and organizational abilities
• Proficiency with project management software, email, and spreadsheets
• Commitment to workplace safety and compliance
• Passion for delivering high-quality service and maintaining strong client relationships

Compensation

• Salary: $80,000 to $100,000 annually

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term and long-term disability insurance
• Paid time off plus holidays
• 401(k) with profit sharing

Thoughtforms is an equal opportunity employer and values workplace diversity.