Luxury Residential Front Desk Associate

NFC Amenity Management; Tampa (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Front Desk Associate to join their team at luxury residential properties. This part-time role offers the chance to be the first point of contact for residents and guests, ensuring a welcoming atmosphere and efficient service. With a pay rate of $16 per hour, you will manage lobby operations, handle deliveries, and assist residents with inquiries. Enjoy a supportive work environment with career development opportunities and various employee benefits. If you thrive in a dynamic setting and have a passion for customer service, this position is perfect for you.

Benefits

Healthcare benefits

Paid time off

Career development opportunities

Reimbursements for cellphone expenses

Discounts and benefits for employees

Short-term disability income

Qualifications

• Must be able to work independently and thrive in a fast-paced environment.
• Ability to communicate effectively with residents and guests.

Responsibilities

• Monitor the lobby and handle incoming calls and requests.
• Manage package and food deliveries for residents.
• Ensure smooth operations by communicating with team members.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers at NFC Amenity Management

Current job opportunities are posted here as they become available.

[Please ensure your resume is up to date with current contact information and submit an application with your resume. When possible, opt in for text messages to receive important instructions and assistance throughout the process.]

This is a part-time position with a pay rate of $16 per hour. We are currently hiring for weekend shifts from 3:30 pm to 11:00 pm.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio of over 350 top luxury residential and hotel brands across 30 U.S. markets.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you will work at some of the most exclusive addresses, being the first point of contact for residents and their guests. You will monitor the lobby, handle incoming calls and requests, and manage package and food deliveries.

Your main goal is to make residents feel at home by showing genuine sincerity and appreciation.

Additional responsibilities include:

• Ensuring smooth operations and service by effectively communicating with team members, property management, and residents/guests.
• Following property-specific procedures for receiving and signing for deliveries.
• Facilitating contractor arrivals/departures and visits from realtors or potential buyers/renters.
• Advising residents and guests of property rules and regulations.
• Managing access for residents, guests, and vendors according to property procedures.
• Promptly responding to and completing resident requests, calls, and questions.
• Maintaining a professional appearance in the supplied uniform.
• Enjoying interactions with residents.

We seek candidates who work well independently, thrive in a fast-paced environment, and can make eye contact and greet warmly.

Visit our website at nfcam.com and follow us on social networks:

• Enjoy a long list of discounts and benefits available to all employees.
• Reimbursements for cellphone and other applicable expenses.
• Healthcare benefits as required by state for eligible employees.
• Medical, Dental, and Vision coverage for qualifying employees.
• Paid time off starting from your first day.
• Career development opportunities through NFC University training courses.
• Short-term disability income for eligible employees.

Positions are frequently available across multiple properties, so details such as location, pay rates, and schedules will be discussed during the interview. If not contacted immediately, your information will be kept on file for future openings. All employees must be legally authorized to work in the US. Rehire eligibility depends on past employment performance and/or status.

The current position pays $16 per hour. Historically, pay ranges from $15 to $16 per hour across various locations and shifts.