Luxury Portrait Photographer & Client Experience Expert

Rebecca Rose Fine Portraits; Franklin (TN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid training

Performance bonuses

Commission opportunities

Opportunities for growth within a grow

Job summary

Rebecca Rose Fine Portraits in Franklin, TN is seeking a Full-Time Portrait Photographer & Client Experience Specialist to join our luxury studio. You will lead Excitement Calls, photograph clients, and deliver an elevated, welcoming experience that makes every session memorable.

The role combines professional portrait work with exceptional client care, requiring 2+ years of portrait photography and editing, weekend availability, and a passion for outstanding customer service.

Qualifications

• High School Diploma or GED required.
• Minimum 2+ years of portrait photography and editing experience.
• Weekend availability required.
• Outstanding customer service skills with a genuine passion for creating memorable client experiences.
• Comfortable speaking with clients over the phone and building authentic relationships.
• Friendly, outgoing personality with high emotional intelligence.
• Ability to communicate studio policies confidently while remaining empathetic and professional.
• Excellent written and verbal communication skills.
• Highly organized with exceptional attention to detail.
• Dependable, accountable, and self-motivated.
• Ability to stand for extended periods and lift up to 25 pounds.
• Sales experience is a plus, but not required.
• Must genuinely enjoy working with children and animals while maintaining an efficient workflow in a fast-paced environment.

Responsibilities

• Create an exceptional luxury experience before, during, and after every portrait session.
• Conduct Excitement Calls with upcoming clients to build excitement, answer questions, review session details, and help clients prepare for their appointment.
• Communicate studio policies professionally while assisting clients with rescheduling and cancellation requests.
• Greet clients warmly upon arrival and provide an elevated, welcoming studio experience.
• Photograph families, couples, children, and pets while creating a relaxed, enjoyable atmosphere.
• Combine our established posing workflow with creative adjustments tailored to each client.
• Demonstrate strong knowledge of lighting, posing, composition, and portrait photography.
• Cull and edit the best portraits from each session immediately following each appointment.
• Keep the studio, reception area, and dressing rooms clean, organized, and client-ready.
• Organize and properly care for studio wardrobe after each session.
• Complete required client documentation and session reports.
• Collaborate with teammates to provide a seamless client experience.
• Maintain exceptional attention to detail throughout every stage of the client journey.

Skills

Customer service

Communication

Organization

Reliability

Phone conversations

Interpersonal skills

Education

High School Diploma or GED

Tools

Photo editing software

Job description

Rebecca Rose Fine Portraits in Franklin, TN is seeking a Full-Time Portrait Photographer & Client Experience Specialist to join our luxury studio. You will lead Excitement Calls, photograph clients, and deliver an elevated, welcoming experience that makes every session memorable.

The role combines professional portrait work with exceptional client care, requiring 2+ years of portrait photography and editing, weekend availability, and a passion for outstanding customer service.