Luxury Leasing Specialist & Closings Expert

Globalclassifieds; New York (NY); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Forte Living on the Upper East Side of Manhattan is seeking an energetic, polished Showing / Leasing Sales Representative to join our team. The ideal candidate loves sales, enjoys meeting people, and can move prospects from showing to lease.

You will conduct apartment tours, present units and amenities, build rapport, manage leads through the CRM, follow up professionally, and convert qualified prospects into residents while supporting occupancy targets.

Qualifications

• Strong sales mindset with a closing ability.
• Experience in leasing, real estate, hospitality, luxury sales, or high-touch sales environments.
• Excellent communication and presentation skills.
• Willing to work weekends and flexible showing hours.

Responsibilities

• Conduct apartment and property tours for prospective tenants
• Present available units, amenities, building features, and neighborhood benefits
• Build rapport with prospects and understand housing needs
• Explain pricing, concessions, availability, and leasing options clearly
• Follow up aggressively and professionally with every qualified prospect
• Manage leads from initial inquiry through application and lease signing
• Maintain notes and follow-up activity in the CRM/leasing system
• Respond quickly to inquiries via phone, email, or website
• Coordinate appointments and showing schedules
• Assist prospects with applications and required documentation
• Work with management to maximize occupancy and leasing performance
• Track conversions, applications, leases, and follow-ups

Skills

Sales

Closing

Communication

Organization

Customer Service

Tools

CRM

Job description

Showing & Leasing Sales Representative - admin / office - administrative job employment

Upper East Side, New York City | Forte Living

We are looking for an energetic, polished, and highly motivated Showing & Leasing Sales Representative to join our team on the Upper East Side of Manhattan.

We are looking for someone who loves sales, enjoys working with people, understands how to present a property, and knows how to move a prospect from a showing to a signed lease.

This is not just a showing position. We want a true salesperson and closer who can create excitement around the property, understand the prospect’s needs, overcome objections, follow up consistently, and convert qualified leads into residents.

Responsibilities

Conduct apartment and property tours for prospective tenants

Present available units, amenities, building features, and neighborhood benefits

Build rapport with prospects and understand their housing needs

Explain pricing, concessions, availability, and leasing options clearly

Follow up aggressively and professionally with every qualified prospect

Manage leads from initial inquiry through application and lease signing

Maintain accurate notes and follow-up activity in the CRM/leasing system

Respond quickly to phone, email, website, and online leasing inquiries

Coordinate appointments and maintain an organized showing schedule

Assist prospects with applications and required documentation

Work closely with management to maximize occupancy and leasing performance

Track conversions, applications, leases, follow-ups, and lost prospects

Maintain excellent knowledge of the property, available inventory, and competing buildings in the area

Represent Forte Living professionally at all times

What We Are Looking For

Strong sales personality with a genuine desire to close

Experience in leasing, real estate, hospitality, luxury sales, automotive sales, retail sales, or another high-touch sales environment

Excellent communication and presentation skills

Comfortable speaking with a wide range of prospective residents

Persistent and disciplined with follow-up

Organized and able to manage multiple prospects simultaneously

Professional appearance and demeanor

Strong understanding of customer service and relationship building

Comfortable working toward leasing and occupancy goals

Ability to work weekends and flexible showing hours as needed

Knowledge of Manhattan and the Upper East Side is strongly preferred

New York real estate experience is preferred, but we are willing to consider exceptional salespeople from other industries who have the personality, discipline, and closing ability to succeed in residential leasing.

The Right Candidate

You should enjoy the sales process.

You should be someone who sees a prospect walk into the building and immediately starts thinking about how to understand what they want, match them with the right apartment, create urgency, follow up, and close the lease.

We want someone who is competitive, personable, responsive, organized, and excited about helping build a successful luxury residential property.

Position: Showing / Leasing Sales Representative

Location: Upper East Side, Manhattan, New York