Luxury Kitchen & Bath Retailer - Sales Consultant in Agoura Hills

Shelby American, Inc.; Agoura Hills (CA); On-site; USD 75,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Consultant to join their luxury retail team. This role involves engaging with clients, providing exceptional customer service, and achieving sales goals in a fast-paced environment. The ideal candidate will thrive on building relationships and delivering tailored solutions, contributing to a positive team atmosphere. With a focus on high-end products, this position offers uncapped commission potential and a supportive work culture. If you're passionate about sales and customer satisfaction, this opportunity is perfect for you!

Benefits

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Supplemental Insurance options

Qualifications

• 2+ years in a sales environment preferred.
• Experience in customer-facing roles is a plus.

Responsibilities

• Interact with clients to cultivate relationships for repeat business.
• Provide best-in-class customer service and build proposals.

Skills

Time Management

Customer Service

Communication Skills

Organizational Skills

Active Listening

Education

High School Diploma or GED

Tools

MS Office

Job description

Description

WDC Kitchen & Bath Center is looking for experienced Sales Consultant to join our team!
We are a luxury retailer of home appliances, outdoor kitchens, plumbing fixtures, and mattresses. Sales Consultants are responsible for prospecting new business, upselling and cross-selling within our extensive product base, and delivering results to meet and exceed a pre-set quota. This pivotal role’s success is indirectly supported by our corporate and showroom teams to help with order management, delivery, and after delivery customer care.
Our ideal candidate will have great time management skills, be organized, will provide a world-class experience to our clients and most importantly, will always have a positive attitude. The construction industry moves fast, so we are eager to find a candidate that thrives in a fast-paced, ever-changing work environment and is eager to achieve and surpass the goals that are given to them.
JOB RESPONSIBILITIES:

• Interact with industry professionals, cultivate relationships for repeat business and develop a self-sustaining network of clients.
• Provide the best-in-class customer service.
• Build proposals and quotes reflecting the needs of the customer.
• Respond to sales inquiries and concerns by phone, email, or in person always within the same day.
• Attend ongoing training to stay current on products within our luxury appliances, outdoor kitchens, plumbing fixtures, and mattress offerings.
• Capture meaningful customer data according to Company tools, for the purposes of connecting with the customer, building relationships and personalizing future client development opportunities.
• Achieve monthly sales goals.
• Work as a team player and partner with fellow team members to create a positive, caring, respectful and cohesive work environment, also sharing knowledge and support.
• Participate in regular shifts to cover store opening hours, including weekends and holidays when the store is open.
• Cooperate in all store activities, as needed, including opening and closing procedures and occasional after-hours events.

EXPERIENCE/ROLE REQUIREMENTS:

• At least two years working in a Selling vs Quota environment preferred
• One year of customer service or customer-facing environments preferred
• Proficient in MS Office required
• Good organizational skills required
• Ability to communicate clearly verbally and in writing, and demonstrate active listening skills
• Availability to work weekends and holidays required
• Minimum High school diploma or GED required.

COMPENSATION:

• Annual average earnings start at $75,000 – 150,000
• Uncapped commission plan!
• Introductory Period: $22 - 24 per hour

BENEFITS:

• 401(k)
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Supplemental Insurance options

SCHEDULE:

• 5 days a week – This is a full-time, in-person position
• Typically, 9:30am – 6:00pm
• Evenings as needed for special events

Working Environment & Conditions:

• Showroom Environment - Generally an indoor setting where the noise level is usually moderate, but can be loud.
• The temperature in the work environment is usually moderate to cool, but can be cold or hot.
• Will be working with computers and phones frequently.
• Occasionally required to stand for extended periods of time.
• Frequently sitting and typing for extended periods of time.
• Frequently able to communicate verbally and in written form.
• Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks.
• Occasionally required to bend, stretch, reach or stoop.
• Occasionally required to lift up to 20 LBS.
• Required to wear comfortable and office-appropriate clothes within Business Professional standards.

WDC Kitchen & Bath Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We participate in E-Verify.

If you read this far, then great job! We are looking for detail-oriented candidates who like to learn more. :) Please apply if you are interested in joining our team. I look forward to connecting! - Elizabeth from Human Resources