Luxury Jewelry Store Manager — Lead Team & Service

Ben Bridge Jeweler Inc; Washington; On-site; USD 80,000 - 92,000; Full time

Benefits offered by this job

Health and welfare benefits

Monthly incentives and SPIFFs

Employee merchandise discounts

Paid training and paid time off

Gemology training and certifications

Tuition reimbursement

401(k) plan with company match

Job summary

Ben Bridge Jeweler in Tukwila is seeking a Store Manager who can hire, train and coach the sales team, lead visual merchandising, and uphold our brand standards while delivering memorable customer experiences.

The role requires strong leadership, the ability to drive sales targets, and a passion for luxury jewelry; you will oversee schedules, security, and store operations, representing the Ben Bridge brand with enthusiasm.

Qualifications

• 3+ years retail management & customer service experience or 4+ years’ experience in a selling setting.
• Minimum of an Associate Degree or equivalent experience in lieu of degree.
• Experience in selling luxury and/or lifestyle branded products.
• Working experience of MS Office (Word, Excel, Outlook).
• Demonstrated recruiting, interviewing, and staff planning skills.
• Practiced strong communication (written, verbal) and interpersonal skills.
• Ability to multi-task and coordinate ongoing projects, plans, and teams.
• Ability to brainstorm and problem-solve.
• Works well under pressure and meeting tight deadlines.
• Experience with business acumen and key performance indicators.
• Bilingual is a plus.
• Some travel is required for this role.

Responsibilities

• Hire, train, develop and coach store Sales Associates through 1:1 reviews.
• Set performance goals to exceed sales targets.
• Manage visual merchandising, store security and maintenance needs, team schedules, and expense control.
• Lead by example in sales and in creating an environment that engages customers in the store.
• Represent the Ben Bridge Jeweler brand.
• Store leadership is energetic and committed to unforgettable moments for customers.

Skills

Retail management

Customer service

Staff coaching

Recruiting

Interviews

Staff planning

Communication

Multi-tasking

Problem solving

KPI awareness

Bilingual

Education

Associate degree

Tools

MS Office (Word, Excel, Outlook)

Job description

Ben Bridge Jeweler in Tukwila is seeking a Store Manager who can hire, train and coach the sales team, lead visual merchandising, and uphold our brand standards while delivering memorable customer experiences.

The role requires strong leadership, the ability to drive sales targets, and a passion for luxury jewelry; you will oversee schedules, security, and store operations, representing the Ben Bridge brand with enthusiasm.