Luxury Jewelry Sales Specialist

Malak Jewelers

Charlotte (NC)

On-site

USD 32,000 - 46,000

Full time

8 days ago

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Job summary

Malak Jewelers in Charlotte, NC seeks a full-time Sales Associate to welcome clients, understand needs, build rapport, and guide them through product presentations of diamonds, gemstones, and timepieces. You will handle sales transactions, assist with special orders, maintain displays, and support inventory while upholding store standards.

The ideal candidate has strong customer service, sales abilities, and a genuine interest in luxury jewelry.

Qualifications

Strong customer service and interpersonal skills.
Sales, upselling, and cross-selling to meet performance goals.
Knowledge of diamonds, gemstones, fine jewelry, and timepieces; willingness to learn.
Clear verbal communication and professional presentation.
Basic math, point-of-sale, and cash-handling skills for transactions.
Attention to detail and organizational skills for displays and inventory.
Ability to stand for extended periods and work evenings/weekends.
Prior retail or jewelry sales experience preferred; HS diploma required.

Responsibilities

Greet clients, ask questions to understand needs, build rapport, and guide them through product presentations.
Handle sales transactions and assist with special orders.
Follow up on inquiries and ensure merchandise is displayed to store standards.
Maintain a welcoming, professional store environment and support inventory management.
Collaborate with team members and adhere to company policies.