Luxury Hotel Room Attendant — Guest Experience Specialist

Hotel Granduca Houston; Houston (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Hotel Granduca Houston is seeking a Room Attendant to maintain exceptional luxury guest rooms and assist in delivering the highest standards of hospitality in a premier Houston hotel.

As a key ambassador of service, you will manage cleaning tasks, stock amenities, greet guests, and support teammates. The role requires attention to detail and a friendly, professional demeanor to ensure a flawless guest experience.

Qualifications

• High school diploma or equivalent required.
• Prior experience in housekeeping, luxury hospitality, or facility services preferred.
• Ability to use housekeeping carts and cleaning equipment effectively.
• Follow instructions and standard cleaning procedures.
• Knowledge of basic cleaning agents and safe handling practices.
• Familiarity with safety protocols and emergency procedures.
• Strong attention to detail and pride in creating a clean, welcoming space.
• Positive attitude and effective communication skills.
• Team player who supports a respectful work environment.
• Ability to stand, walk, bend, and lift throughout the shift.
• Comfortable pushing carts and lifting items up to 50 lbs.

Responsibilities

• Prepare housekeeping carts with necessary supplies and equipment at the start of each shift.
• Clean and service guest rooms in accordance with luxury brand standards.
• Replenish linens, amenities, and in-room items with consistency and attention to detail.
• Greet guests and team members with professionalism and hospitality.
• Promptly report any maintenance issues or room deficiencies.
• Handle lost and found items in accordance with hotel policies.
• Maintain cleanliness in hallways, service areas, and back-of-house spaces.
• Adhere to all safety, sanitation, and security procedures.
• Foster a respectful and collaborative environment by supporting teammates as needed.
• Other duties as assigned.

Skills

Attention to detail

Team player

Effective communication

Positive attitude

Education

High school diploma or equivalent

Job description

Hotel Granduca Houston is seeking a Room Attendant to maintain exceptional luxury guest rooms and assist in delivering the highest standards of hospitality in a premier Houston hotel.

As a key ambassador of service, you will manage cleaning tasks, stock amenities, greet guests, and support teammates. The role requires attention to detail and a friendly, professional demeanor to ensure a flawless guest experience.