Luxury Hotel Housekeeping Manager – Lead & Elevate Rooms

Four Seasons Hotels and Resorts; Surfside (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent Training and Development

Complimentary Accommodation

Complimentary Dry Cleaning

Complimentary Employee Meals

Complimentary Parking

Job summary

Four Seasons Hotels and Resorts in Surfside, FL, seeks an experienced Housekeeping Manager to lead a team responsible for guest rooms and hotel public areas to the highest brand standards. You will manage Room Attendants and House Attendants, conduct performance evaluations, and schedule daily work.

You will monitor progress, inspect rooms, and coach staff to correct deficiencies while coordinating work orders for assigned sections.

Qualifications

• Previous rooms management experience
• Strong leadership skills in managing a diverse team
• Organization skills, attention to detail and effective communication

Responsibilities

• Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Interviews, trains and schedules the staff.
• Conducts Performance Evaluations and disciplines staff when needed.
• Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room and coaches the employee on how to correct the deficiency.
• Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
• Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.

Skills

Rooms management

Leadership

Organization & communication

Job description

Four Seasons Hotels and Resorts in Surfside, FL, seeks an experienced Housekeeping Manager to lead a team responsible for guest rooms and hotel public areas to the highest brand standards. You will manage Room Attendants and House Attendants, conduct performance evaluations, and schedule daily work.

You will monitor progress, inspect rooms, and coach staff to correct deficiencies while coordinating work orders for assigned sections.