Luxury Hotel Communications Specialist

Hilton

Indianapolis (IN)

On-site

USD 36,000 - 48,000

Full time

4 days ago

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Job summary

Conrad Indianapolis, part of Hilton, is seeking a Communications Operator to join the Front Office Team, a luxury, Fortune 500 brand delivering refined hospitality.

You will provide upbeat phone support, stay informed about hotel services, support emergency communications, and use PBX systems and software to enable smooth daily operations.

Join a team dedicated to hospitality excellence and creating memorable guest experiences through every interaction.

Responsibilities

Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests
Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations
Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations
Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations

Job description

Conrad Indianapolis, part of Hilton, is seeking a Communications Operator to join the Front Office Team, a luxury, Fortune 500 brand delivering refined hospitality.

You will provide upbeat phone support, stay informed about hotel services, support emergency communications, and use PBX systems and software to enable smooth daily operations.

Join a team dedicated to hospitality excellence and creating memorable guest experiences through every interaction.

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