Luxury Hotel Chauffeur & Guest Experience Driver

Thompson Hotels, Inc.; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Thompson Savannah is seeking a courteous driver to transport guests to destinations and assist with luggage, while maintaining the vehicle and upholding the hotel’s hospitality standards. You will interact with guests warmly and provide area recommendations, ensuring timely, safe, and professional service.

Responsibilities include vehicle care, adherence to traffic laws, and proactive communication with the Guest Services Team.

Qualifications

• A true desire to satisfy the needs of others in a face paced environment.

Responsibilities

• Transports guests and clients as needed to and from destinations within radius set by management.
• Comprehend and abide by all traffic regulations and speed limits and use caution not to damage the vehicle being driven or other vehicles in the vicinity.
• Maintain cleanliness of the vehicle by cleaning and washing it when appropriate. Take vehicles for periodic servicing and fueling as required.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc.
• Maintain effective communication within Guest Services Team, and with all hotel departments. Stay aware of issues relating to guest services and general hotel operations
• Warmly welcome guests, creating a positive first impression of the hotel. Hold doors open while guests go through.
• Assist with arrival and luggage, provide directions and or information about the hotel.
• All other duties as assigned by leadership

Skills

Driver's license

Customer service

Verbal communication

Stamina

Job description

Thompson Savannah is seeking a courteous driver to transport guests to destinations and assist with luggage, while maintaining the vehicle and upholding the hotel’s hospitality standards. You will interact with guests warmly and provide area recommendations, ensuring timely, safe, and professional service.

Responsibilities include vehicle care, adherence to traffic laws, and proactive communication with the Guest Services Team.