Luxury Handbag Specialist | VIP Clienteling & Sales

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional DevelopmentOp­

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

The WGACA Handbag Specialist at Belk, Inc. & Belk eCommerce LLC. delivers an elevated customer experience as the subject matter expert on What Goes Around Comes Around merchandise and maintains presentations aligned with brand standards.

This hourly position with commission eligibility drives sales and key metrics through relationship-building, clienteling and personalized product recommendations. Greet and assist customers, maintain brand presentations, and leverage omnichannel tools to

Responsibilities

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Build customer loyalty to brand and store by delivering best-in-class service and offering tailored product recommendations to meet client needs and preferences.
• Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits.
• Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment, using advanced selling techniques, and making styling suggestions.
• Encourage repeat client interactions as a knowledgeable and trusted resource.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. Ensure presentations align with visual merchandising directives and brand standards.
• Execute successful promotions, special events, and customer outreach to maximize performance, advance business for assigned brand, and contribute to overall department and store success.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols.

Job description

The WGACA Handbag Specialist at Belk, Inc. & Belk eCommerce LLC. delivers an elevated customer experience as the subject matter expert on What Goes Around Comes Around merchandise and maintains presentations aligned with brand standards.

This hourly position with commission eligibility drives sales and key metrics through relationship-building, clienteling and personalized product recommendations. Greet and assist customers, maintain brand presentations, and leverage omnichannel tools to