Luxury Gym & Facilities Supervisor

Elite Amenity Management; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Job summary

Elite Amenity Management in New York City seeks a Custodial Supervisor I to oversee gym and facility operations, ensuring safety and DOH compliance. You will lead a small team, manage cleaning and maintenance tasks, and uphold exceptional member service in a luxury amenity setting. Required are 1+ years in supervision, strong operations knowledge, and a customer-focused mindset.

Mandarin is preferred. The role offers competitive pay and benefits, with opportunities to grow within a

Qualifications

• 1+ years' experience in a supervisory or managerial role.
• Proven ability to lead and motivate a team to deliver high-end service.
• Strong understanding of operations management and safety standards.
• Fluency or preference for Mandarin is preferred.

Responsibilities

• Oversee daily gym and facility operations while ensuring safety and DOH compliance.
• Enforce policies to maintain a safe environment for members and guests.
• Maintain cleanliness of fitness center, equipment, and supplies.
• Lead hands-on cleaning tasks and manage playroom, lounge areas, and spa spaces.
• Inspect facilities, report issues, and coordinate repairs and vendor work.
• Manage staff schedules and provide training on DOH regulations.
• Deliver high-end customer service and engage with members to boost satisfaction.
• Act as liaison between supervisors, board members, and management.

Skills

Team leadership

Customer service

Operations management

Flexibility

Education

Associate degree in Business Management or Hospitality

Job description

Elite Amenity Management in New York City seeks a Custodial Supervisor I to oversee gym and facility operations, ensuring safety and DOH compliance. You will lead a small team, manage cleaning and maintenance tasks, and uphold exceptional member service in a luxury amenity setting. Required are 1+ years in supervision, strong operations knowledge, and a customer-focused mindset.

Mandarin is preferred. The role offers competitive pay and benefits, with opportunities to grow within a